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Mars RE: Installer Fitted 9kW Instead of 11kW Heat Pump and Changed MCS Paperwork - What do I do?  

By Mars, 14 hours ago

  @mairia, the only useful (and correct) info is that MCS steered you to HIES. HIES claim to have a 'good' record of trying to correct issues. Let's see. I'll continue to watch the outcome of this saga.
Mars RE: Installer Fitted 9kW Instead of 11kW Heat Pump and Changed MCS Paperwork - What do I do?  

By Mars, 14 hours ago

  I've always been curious about this direction. What additional "powers" does an MP have over a MCS, a consumer code or certification body? If these organisations don't act, I don't understand what the...
Mars RE: Renewables & Heat Pumps in the News  

By Mars, 14 hours ago

  @ashp-bobba, the fact it was on the list wasn't good because it's potentially open to being hacked. Having said that, it's all still speculative. I think it'd be a silly thing to axe, but we'll find o...
RE: Renewables & Heat Pumps in the News  

By ASHP-BOBBA, 14 hours ago

  @editor so meaning being on the list its bad? or there had to be a Yay against it?    
Transparent RE: Installer Fitted 9kW Instead of 11kW Heat Pump and Changed MCS Paperwork - What do I do?  

By Transparent, 14 hours ago

  @mairia who is your MP? This case hasn't yet progressed to the point where it would be useful to have an MP take action...... but I'd like the chance to do some preparation in the background. Thanks.
Mars RE: Renewables & Heat Pumps in the News  

By Mars, 14 hours ago

  @ashp-bobba, I’ve literally just finished editing the episode with the guys from BG, HG, Aira, EDF and Octopus (we recorded it exactly a week ago). When we wrapped up, I was still recording, and we al...
RE: Renewables & Heat Pumps in the News  

By ASHP-BOBBA, 15 hours ago

  Well I have had my email form MCS reassuring me they are communicating directly with Government and they are not refuting the information, just assuring they are trying to verify the facts and will ge...
RE: Installer Fitted 9kW Instead of 11kW Heat Pump and Changed MCS Paperwork - What do I do?  

By MairiA, 15 hours ago

  That's certainly what it feels like. It did seem when I was filling in their online form that I was being steered towards contacting HIES instead so I'm not surprised by the response. I've emailed the...
Mars RE: Installer Fitted 9kW Instead of 11kW Heat Pump and Changed MCS Paperwork - What do I do?  

By Mars, 15 hours ago

  @mairia, that reply to you (which you've just emailed me) is outrageous. Copy and paste reply that didn't tackle a single point. My private AI that I have trained gives me a better MCS reply than MCS'...
Toodles RE: Installer Fitted 9kW Instead of 11kW Heat Pump and Changed MCS Paperwork - What do I do?  

By Toodles, 15 hours ago

  @jamespa I was about to post the following when I saw your post. I have been thinking about the definition of ‘Charity’ and the Googling AI threw up the following: ”A charity is a non-profit organizat...
Mars RE: Installer Fitted 9kW Instead of 11kW Heat Pump and Changed MCS Paperwork - What do I do?  

By Mars, 15 hours ago

  @jamespa, quite remarkably, they don't do either! They don't set or maintain standards, and they don't protect consumers.
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