@justinsb I'll check out Neon Reef once our switch to E.ON from Symbio is completed – will be interesting to see how long they stay afloat.
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
Just tried to get a quote from Neon Reef, but when input your consumption and click get a quote nothing comes up. Anyone else getting that error?
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
Yes same problem, either they are revaluing prices or they might be the next company to go. Reading recent energy reviews Neon reef is not mentioned as "safe".
https://www.energy-review.co.uk/guides/which-energy-suppliers-are-going-
https://www.energylivenews.com/2021/11/11/elexon-to-expel-neon-reef-and-orbit-energy-from-bsc/
Maybe something to do with it?
Got our welcome email from E.ON this weekend as part of the forced switch after Symbio tanked: “You'll pay a standing charge of 28.04p per day and 23.17p/kWh for each unit of electricity.”
This makes running our heat pump on electricity ridiculously expensive. In fact, it’s double the price because our rate with Symbio this time last year was 11.5p/kWh.
As per the email it’ll still take weeks before we can try to switch. Looked at Octopus today, and also can’t get a quote. I don’t think suppliers want new customers because of the price cap - it’s a dire situation.
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
Posted by: @editorGot our welcome email from E.ON this weekend as part of the forced switch after Symbio tanked: “You'll pay a standing charge of 28.04p per day and 23.17p/kWh for each unit of electricity.”
This makes running our heat pump on electricity ridiculously expensive. In fact, it’s double the price because our rate with Symbio this time last year was 11.5p/kWh.
As per the email it’ll still take weeks before we can try to switch. Looked at Octopus today, and also can’t get a quote. I don’t think suppliers want new customers because of the price cap - it’s a dire situation.
Have you got an Economy 7 meter Mars? That does help a bit with the day/night cost difference and I am looking at trialling boosting our UFH a couple of degrees during the cheap rate electric, hopefully that would knock the day usage down a bit. I found Octopus had no interest in putting me on the 'Go' tariff when I asked despite being an existing customer, sadly I think it's a sellers market and for the foreseeable future too.
@siko, no we don’t have an economy 7 metre. Energy providers are definitely not encouraging switching and I suspect high tariffs are here to stay throughout the winter.
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
Posted by: @sikoPosted by: @editorGot our welcome email from E.ON this weekend as part of the forced switch after Symbio tanked: “You'll pay a standing charge of 28.04p per day and 23.17p/kWh for each unit of electricity.”
This makes running our heat pump on electricity ridiculously expensive. In fact, it’s double the price because our rate with Symbio this time last year was 11.5p/kWh.
As per the email it’ll still take weeks before we can try to switch. Looked at Octopus today, and also can’t get a quote. I don’t think suppliers want new customers because of the price cap - it’s a dire situation.
Have you got an Economy 7 meter Mars? That does help a bit with the day/night cost difference and I am looking at trialling boosting our UFH a couple of degrees during the cheap rate electric, hopefully that would knock the day usage down a bit. I found Octopus had no interest in putting me on the 'Go' tariff when I asked despite being an existing customer, sadly I think it's a sellers market and for the foreseeable future too.
I also received my new tariffs standing charge of 29.48p per day and 21.48p/kWh. I can take solace that oil has increased as well, costing approximately the same per KW for heating. I do feel the energy market is distorted to favour gas usage. Electricity generation is approx 40-50% by gas but appears to be paying the majority cost for higher gas prices. Here in Scotland gas generation is approximately 15% and we bear the same cost increase. The energy market needs a complete overhaul to accommodate new technologies. The cost of this technology needs to be spread across all fuels. Alternatively, the government needs to use their money creation powers to invest heavily in renewables which would benefit everyone through cheaper prices and also being environmentally friendly.
Neon Reef have gone. Was only a matter of time.
I try to look on the bright side; in my brief time with them I'll have saved about £80 compared to the cap.
-
Ripped Off: How UK Homeowners Are Paying Gas Prices for Wind Energy
11 hours ago
-
Agile: average import cost vs other tariffs?
1 week ago
-
Switching tariff in Winter? or stick year round?
8 months ago
-
Confusion over Octopus Tariffs
11 months ago
-
Octopus tariffs - API & choosing best tariff
2 years ago
- 22 Forums
- 2,058 Topics
- 44.9 K Posts
- 46 Online
- 3,312 Members
Join Us!
Trusted Installers
Struggling to find a reliable heat pump installer? A poor installation can lead to inefficiencies and high running costs. We now connect homeowners with top-rated installers who deliver quality work and excellent service.
✅ Verified, trusted & experienced installers
✅ Nationwide coverage expanding
✅ Special offers available
Latest Posts
-
RE: Advice for ground source heat pump in new build with PV and batteries
Braver person than me. No way I would go down that rout...
By Johnmo , 11 minutes ago
-
RE: Heat Pump Manufacturers Recommending Buffer Tanks
@heatgeek Nibe also promote the two pipe buffer, I use ...
By Damon Blakemore , 1 hour ago
-
RE: Vaillant & OVO partner up to offer Heat Pump Plus
Well my switch from eon is tomorrow/Monday so I’ll soon...
By Westkent , 4 hours ago
-
RE: Getting the best out of a heat pump - is Homely a possible answer?
@arundalep yes I have no issue with this. The observati...
By benson , 8 hours ago
-
-
RE: Ripped Off: How UK Homeowners Are Paying Gas Prices for Wind Energy
@johnmo I have been looking at the daily Agile rates fo...
By Toodles , 11 hours ago
-
RE: Rate the quality of your heat pump design and installation
So your Halo lite should really do nothing, when connec...
By Johnmo , 12 hours ago
-
RE: Planning Update: 1 Metre Boundary Rule for Heat Pumps Has Been Scrapped
This is indeed welcome news. In addition the new legi...
By JamesPa , 21 hours ago
-
-
RE: IVT Greenline high pressure switch and electrical cassette errors
OK, so when the HP comes on it becomes obvious.It's on ...
By tdudgeon , 2 days ago
-
RE: Is Your 6kW Air Source Heat Pump Really a 6kW?
@johnmo I think we’ve been trudging through the same...
By SUNandAIR , 2 days ago
-
RE: How To Balance Radiators & the Role of the Lockshield Valve: A Homeowner's Guide
Good luck, I hope it all works out!
By JamesPa , 3 days ago
-
@johnd it's a difficult one, because we've seen instanc...
By Mars , 3 days ago
-
Win a 6-panel PV courtesy of egg and Renewable Heating Hub
Our epic giveaway just went live! Want to win a 6-pan...
By Mars , 4 days ago
-
RE: Yes, the "zoning with ASHP" topic again...
James, thanks again for your thoughtful and persistent ...
By HarryRea , 4 days ago
-
RE: Is this normal? Click of the DHW returning to space heating
So the Lone Ranger returned today! Even though we thoro...
By Grantmethestrength , 4 days ago
-
RE: Battery sizing - How low can you go!
My own experience with connecting four batteries to thr...
By Transparent , 4 days ago
-
RE: Plate heat exchanger considerations
Work on 2-3 percent per degree. This is a reasonable e...
By JamesPa , 5 days ago
-
RE: Volumisers in Heat Pump Systems: Does Placement Matter?
You’re absolutely right that during defrost the refrige...
By Mars , 5 days ago