Last seen: Sep 23, 2025
@sheriff-fatman and @morgan : Very good question. At the moment, you cannot control your battery in the Havenwise app (yet). Havenwise does have 2 mod...
Thank you for tagging me @editor ! And thank you for the kind words @broadsman ! Last night we received an automatic alert in our systems that @...
Thank you @majordennisbloodnok and @arundalep for answering the question. Spot on 🙂 @arundalep Nice setup btw you have!
Hi @morgan! You can link up your heat pump to our systems without changing anything. We then take a look at how it's set up and running, and might ask...
@davidalgarve Works outside of the UK as well!
Tackling the questions one by one: @gary is now connected to Havenwise, welcome! @alfapat Thank you for reaching out via email. I have answered ...
@morgan : Gary is right on Melcloud. If you have access to the Melcloud app, it just means your heat pump is internet connected, which allows Havenwis...
@morgan Not a dumb question! If your heat pump is internet connected, you would have access to the Samsung SmartThings app (if you have a Samsung). I ...
@alfapat For Havenwise, your heat pump needs to be internet connected like @broadsman mentioned. Most heat pumps that are currently being installed a...
Hi @morgan ! Any questions on Havenwise, let me know 🙂
Seems to be working again for us
MelCloud seems to be down. Anyone else?
Latest Posts
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RE: Mitsubishi Ecodan F8 error
@hjd F8 is uncommon and could indicate incorrect heat e...
By ASHP-BOBBA , 1 hour ago
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RE: Testing new controls/monitoring for Midea Clone ASHP
@papahuhu at the end of the day if you are happy with h...
By benson , 1 hour ago
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RE: Can you recommend a Mitsubishi service engineer in the Rochdale area?
@dgclimatecontrol We'll all need annual servicing. How...
By Suzy-shadow , 2 hours ago
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RE: Renewables & Heat Pumps in the News
@transparent I’ve understood your point now. The point ...
By Judith , 2 hours ago
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RE: Octopus tariffs - a quick comparison
Does indeed need checking, @tim441. Neither Homely ...
By Majordennisbloodnok , 2 hours ago
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RE: How not to install a heat pump
Delighted to hear that the buffer has been replumbed as...
By JamesPa , 3 hours ago
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RE: Daikin 9kW to 8kW Swap Offer from Octopus
Yes but 9kW is similarly the 16kW derated. So 8kW subs...
By JamesPa , 5 hours ago
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Actually, there's a rather greater degree of cattle-her...
By Majordennisbloodnok , 5 hours ago
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RE: The Hidden Secret to a Successful Heat Pump: Pipe Size Matters
@davidnolan22 So far as I can tell from the 'other p...
By JamesPa , 9 hours ago
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RE: 5 Star Service from Havenwise
I keep getting havenwise ads on my Facebook feed, so cl...
By benson , 11 hours ago
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Automation options to maximuse efficiency & ToU tariffs
I started a conversation with ChatGPT. What automation...
By Tim441 , 16 hours ago
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RE: 4 Year Ongoing Heat Pump Battle With Poor Heat Pump Installation
@jamespa Oh, I know some that are good and some not so....
By ASHP-BOBBA , 21 hours ago
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RE: Samsung Heat pump with Yonos Pico circulating pump running all the time
I don't know how many pumps you have but I guess it's o...
By JamesPa , 22 hours ago
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RE: Help me keep the faith with my air source heat pump installation
That's just human nature unfortunately, not special to ...
By JamesPa , 22 hours ago
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@bontwoody how long has it been now since you started t...
By Mars , 1 day ago
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RE: Bosch CS5800i 5kW - Experience So Far
Yes, over the last few days I've been keeping a very cl...
By Steelbadger , 1 day ago
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Absolutely. I am one of those members and I most certai...
By Majordennisbloodnok , 1 day ago
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RE: Air source heat pump roll call – what heat pump brand and model do you have?
@darrell-p There's another new Forum Member, @wully who...
By Transparent , 1 day ago
