Last seen: Aug 25, 2025
@hcas, so this is the honest feedback from Vaillant. Technically, yes, you can set the system up without a controller, however, they would strongly ad...
@bbmorales let's backtrack a little bit. Can you please share more information about the system you have (brand and model of heat pump would be a good...
I messaged a contact at Vaillant who responded to me tonight saying you will need the controller to set the weather compensation curve, set programmes...
@wales1979 that's shocking. I would be sure to mention this to Ideal when you speak to them. It's just unacceptable and manufacturers must be informed...
@wales1979 that would be the best call of action. Knowing how to do this yourself will empower you to take control of your system and monitor it. Biza...
Welcome to the forums @bbmorales No, that shouldn’t be happening. It sounds like you’re on the right track with your diagnosis though. During the le...
@ivanopinion I’ve searched the database and this unit isn’t listed, which means it’s probably not available in the UK.
Welcome to the forums @wales1979. I raised this issue with Ideal on your behalf, and they believe the installer set up the system as a two-zone but le...
In our case, to keep this topic going, we had great service and follow ups from our manufacturer (Global Energy Systems). I couldn't knock their willi...
I think we all know the answer to that. £150 multiplied by however many million customers they have is never going to happen. But well done for seeing...
@ivanopinion have you checked the MCS database – most European heat pumps will get MCS accreditation, so if they're on the database, they'll be availa...
@toodles well noticed 🤣
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