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Mars
Mars
@editor
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Illustrious Member
Joined: Feb 11, 2021
Last seen: Aug 26, 2025
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Topics: 305 / Replies: 3085
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RE: The good, the bad and the not that great – my heat pump installation

@burtis unbelievable how long this process takes, and it requires so much time and patience. Really keen to see what MCS have to say and what NAPIT’s ...

9 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Watch Where Your Installer Fits Motorised Valves

@allyfish 🤣 Unfortunately, it’s the nature of the system we have to work with. The index circuit consistently struggles to reach target tempe...

9 months ago
Forum
Thermostats, Volumisers, Buffer Tanks, TRVs, Pumps, Piping, Valves, Radiators & Controls
Reply
RE: Watch Where Your Installer Fits Motorised Valves

@allyfish the valve is working, and when called upon, opens and/or closes. Apparently there's a microswitch inside these valves, and that's what's not...

9 months ago
Forum
Thermostats, Volumisers, Buffer Tanks, TRVs, Pumps, Piping, Valves, Radiators & Controls
Topic
Watch Where Your Installer Fits Motorised Valves
9 months ago
Forum
Thermostats, Volumisers, Buffer Tanks, TRVs, Pumps, Piping, Valves, Radiators & Controls
Replies: 19
Views: 1627
Reply
RE: New Samsung 12KW Heat Pump Help

@dinhp, I reached out to one of the top installers in the UK for their insights on your post and the photos you provided and they said it’s actually q...

9 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: New Samsung 12KW Heat Pump Help

Setting the heat to a fixed 65°C is shocking, so it’s great to hear you’ve switched to weather compensation – definitely a step in the right direction...

9 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: The good, the bad and the not that great – my heat pump installation

@transparent To be honest, I don’t understand why any certification body gets involved in the complaints process. They’re utterly ineffective and crea...

9 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Power cuts, batteries and heat pumps

We have an episode of Homeowners' Q&A coming out on Wednesday that tackles this subject. Simon Smith, who was on the panel, spoke very highly of G...

9 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Massive Electricity Cost for Running My Air Source Heat Pump

@econonsense I see that Cathoderay said they're HIES registered, which is good news. Doesn't help you now, but if you call HIES on Monday and lodge a ...

9 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Massive Electricity Cost for Running My Air Source Heat Pump

@econonsense quite honestly, your bills are insanely high. What is the approx. square footage of your property? In the past week our bills are also sk...

9 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Massive Electricity Cost for Running My Air Source Heat Pump

No hot water or heating should be escalated to an immediate reply from the installer. It's outrageous when this happens. Can you please check to see w...

9 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Questions and comments about annual heat pump maintenance and servicing

@david999 14 a day?! That’s ridiculous. When I’ve spoken to installers about servicing, they’ve consistently said a proper service should take at lea...

9 months ago
Forum
Air Source Heat Pumps (ASHPs)
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