

Last seen: Mar 18, 2025
@tworivers could you please give us an update or where you are now? Also, can you please tell me if it was RECC or HIES that was your consumer code?
@suzyq this is the definitive video on describing the complaints procedure:
I suspect @allyfish might be able to shed some light on this.
WiFi networking can be a real challenge, especially in older Victorian properties that were never designed with modern connectivity in mind. Selfish V...
@odd_lion, yes, I can arrange that. I will send you an email today (to the email you registered your account with).
@wreckguru can’t say I disagree with your assessment and choices. Just for clarity in light in light of this article and journey, did Octopus ever giv...
@wreckguru so the actual heat pump is not sited near a door or window?
Looking for the perfect stocking filler this Christmas? From Zero to Heat Pump Hero is just the thing for new or future heat pump owners! 🎄Giv...
@wreckguru where was the heat pump finally installed, as in the final location?
How big's the battery and what's the brand? I'm not familiar with Infinity Renewables.
@burtis any updates?
@goflying Welcome to the forums! Abernyte’s wording might be a bit strong, but I do agree with his point. Removing the boiler, installing the heat pum...
- 21 Forums
- 1,977 Topics
- 43 K Posts
- 27 Online
- 2,305 Members
Join Us!
Heat Pump Dramas?
Thinking about installing a heat pump but unsure where to start? Already have one but it’s not performing as expected? Or are you locked in a frustrating dispute with an installer or manufacturer? We’re here to help.
✅ Pre-Installation Planning
✅ Post-Installation Troubleshooting
✅ Performance Optimisation
✅ Complaint Support (Manufacturer & Installer)
Latest Posts
-
RE: Volumisers in Heat Pump Systems: Does Placement Matter?
"I think it's highly likely mitsubishi don't switch off...
By Abernyte , 51 minutes ago
-
RE: Confused about Samsung Gen6 Hot Water Controller
Do you have the DHW on timed periods or on continuous w...
By DerekDeLeon , 4 hours ago
-
If they arent permanently open then yes they would caus...
By JamesPa , 6 hours ago
-
RE: What is the best strategy for operating a very oversized heat pump?
I think we are currently operating a weird mix of 2 and...
By guthrie , 7 hours ago
-
We’ve had our heat pump (EBAC) since October, with a fe...
By Simon and Zoe , 8 hours ago
-
RE: DHW temp Samsung AE120RXYDEG 12kw ASHP with Gen 6 controller
@Bami Ive had a look for the specs of your cylinder o...
By bontwoody , 8 hours ago
-
RE: best approach for primaries?
Personally I would want them inside the heated envelope...
By JamesPa , 11 hours ago
-
RE: help with new bathroom and towel radiator
I persuaded my installer that heat loss from the adjace...
By JamesPa , 11 hours ago
-
RE: Grant Aerona fine tuning advice needed
Thank you pretty sure it's solar gain causing the incre...
By Stopbar , 13 hours ago
-
-
RE: Heat Pump Servicing & Maintenance – Good Value or Rip-Off?
I fitted a Samsung 8kw myself on a new build with under...
By DerekDeLeon , 15 hours ago
-
RE: Who's your electricity provider and what's your tariff?
@adrian it does look like they’ve updated their outgoin...
By Arundalep , 1 day ago
-
RE: Heat Pump Sizing & Installation Costs
1970s 4-bed detached house approx 168 sq.m internal are...
By JohnR , 2 days ago
-
RE: Is it KISS or constant – weather compensation vs. set flow temperature?
Away at present. Hence the delay. Will get back asap. ...
By cliffhanger , 2 days ago
-
RE: Setback savings - fact or fiction?
The lower the DT the higher the flow rate. The lower ...
By BobTSkutter , 2 days ago
-
RE: New kitchen with no walls – will fan coil units work?
Thanks. That explains the strangely-shaped 'feet' (loo...
By IanMK13 , 3 days ago
-
RE: Heat Pump Books For Beginners – Bodge Buster & From Zero To Heat Pump Hero
I’ve updated Bodge Buster for 2025 to empower homeowner...
By Mars , 3 days ago
-
RE: Aira Heat Pump: Stylish Scandinavian Heating
Aira, the Swedish, end to end manufacturer, system desi...
By KevinPotts , 3 days ago
-
Unfortunately for your argument the best performing Dai...
By RobS , 3 days ago
-
RE: Grant ASHP not reaching target temperatures
@mikefl Thank you. I’m not sure how to do these checks ...
By Hillswick , 3 days ago
Latest Topics
-
Confused about Samsung Gen6 Hot Water Controller
By ntruby 5 hours ago
-
help with new bathroom and towel radiator
By AdamK 16 hours ago
-
Grant Aerona fine tuning advice needed
By Stopbar 1 day ago
-
Adjusting 6kW Daikin's Weather Compensation Curve
By Ubert767 5 days ago
-
Should I make my radiators smaller?
By Scalextrix 5 days ago