Last seen: Aug 30, 2025
@tufty, have a look above in this thread. Your price is about average for a one-off visit. Warranties on heat pumps aren’t clear - other Ecodan owners...
@allyfish, it’s just another broken part of the system. They (whoever they are) were supposed to amend the ‘values’ for heat pumps which were scored m...
@rickk54, welcome to the forums and sorry to hear that your ASHP isn’t running well. Please start a new thread on the forums that’s specific to your h...
@cathoderay, brilliant, I've re-uploaded here for easy access and reference.
@hughf, is the Freedom one free to download?
If you proceed, the advice I’d give is to get a serial number for the heat pump from the installer, and phone NIBE to verify that it’s not one of the ...
Did NIBE give you any timelines? What I’m most surprised about is that it was supposedly a batch of units with a faulty inverter - why have NIBE no...
Might we worth asking Vaillant owners on the forums. @nigel42 @witchcraft @dchilton @mbcool @webcmg @jaspera @jonathans @london-trader @drew-pa @saz @...
@will_a, I’ve been in touch with NIBE and they claim to have identified the batch of defective units, so they’re not being installed. Could still be a...
@phil-l, what decision did you ultimately make?
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