Last seen: Sep 18, 2025
Yes, they repaired it. I enquired what the issue was but they said that they didn’t get a report from the repair team - it was clear they didn’t want ...
@julesmp8 we did the factory reset too, which didn't help. I really like the Immersion units because they look really well built (far prefer them to t...
@david999 is it Kevin?
@aldegat which model do you need the manual for?
@julesmp8 that’s not great news. We did a bunch of “tests” connecting and disconnecting the unit from the immersion. Throughout the process, we were i...
I see that Planet Devices have updated their heat pump compatibility page:/p>
@david999 what I would suggest you do is raise this with Samsung as soon as possible. Either email them (tech.aircon@samsung.com) or call them (01932 ...
@david999 I’ve just heard back from the one of the managers at Samsung dealing with heat pumps who is currently on holiday till next week. Here’s what...
@abernyte did you email me? Didn’t receive anything if you did. DM me if you’d prefer.
@david999 it’s completely up to you how you chose to get this matter/installation resolved. The complaint path is not easy or guaranteed so if there’s...
It’s ridiculous how much of this is still going on and how installers are getting away with it. It’s bordering on criminal.
Latest Posts
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RE: MCS certificate SCOP vs real-world performance
MCS:3.65 Reported by Vaillant: 3.96 (heating only); 3....
By JamesPa , 55 minutes ago
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I think, based on what others have said here, that the ...
By JamesPa , 1 hour ago
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RE: Mitsu PAR-WT60R Wireless Controller - options
@abernyte Thank you for passing on your experience and ...
By DavidAlgarve , 3 hours ago
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RE: Powerwall 3 or Myenergi or something else?
Yes I was thinking of outdoor, IP65 batteries with buil...
By Temperature_Gradient , 4 hours ago
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RE: Help me keep the faith with my air source heat pump installation
Water pump will certainly make a hum (which could conce...
By JamesPa , 6 hours ago
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@jamespa Thanks. Yeah any adjustments Ive made at pr...
By cliffhanger , 7 hours ago
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RE: How to choose Towel Rails for an ASHP
@rob-nezard yes absolutely. Here is the link and a pho...
By GrahamF , 2 days ago
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@mixergy Thanks for the update, I would appreciate some...
By bontwoody , 2 days ago
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RE: Is Your Broadband Router the Weak Link in Your High-Tech Home?
Unfortunately I'm not that well connected 😂 ...
By Scalextrix , 2 days ago
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RE: A Customer's Lessons Learnt from a Heat Pump Installation in a Large House
It is interesting to see what our new Grant Aerona 290 ...
By GrahamF , 2 days ago
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RE: Testing new controls/monitoring for Midea Clone ASHP
I've never physically seen it, but I seem to recall som...
By cathodeRay , 2 days ago
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RE: Midea ASHP – how to set weather compensation
I noticed that too and thought the same thing, but then...
By cathodeRay , 3 days ago
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RE: Ya can’t win! It is S*d’s Law!
@old_scientist If IOF is still running next late spring...
By Toodles , 3 days ago
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RE: Electricity price predictions
Those of you on Agile will do well tomorrow; there are ...
By Toodles , 3 days ago
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RE: Who’s Caved and Switched the Heating On Already?
We've been running our Ecodan system, installed in June...
By Sheriff Fatman , 3 days ago
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Ok. Two schools of thought. The first is to run the ...
By JamesPa , 4 days ago
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@drei Willing as I am to help, I don't think I'm yet ...
By JamesPa , 4 days ago
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Selling 5 year old ASHP & Gas Combi Boiler - £590
Selling a 5-year-old Daikin Altherma Hybrid Air Source ...
By Paul G , 4 days ago
