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Mars
Mars
@editor
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Illustrious Member
Joined: Feb 11, 2021
Last seen: Sep 15, 2025
Topics: 309 / Replies: 3115
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@david999 can you remind me where you’re based? If you don’t want to name the installer publicly, can you DM me who they are?

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@david999 you should give them a chance to sort it out, but the issue often turns out they don’t have the competence to rectify the mess they’ve made....

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@david999 it really looks like you’re up against it. Did you buy the house with this pre-installed or did you pay to have the heat pump and PV put in?...

1 year ago
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RE: Air source heat pump stopped generating hot water

Click the gear icon under your profile name (right sidebar) then add your info under signature.

1 year ago
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RE: 6kW Viessmann Heat Pump Installation – Video

@damon no problem about the wind… it’s a nightmare filming outside. Thanks for the explanation about the buffer - not sure if I’ve heard about a defro...

1 year ago
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RE: Heat Pump Paradox: The Industry's Adoption Divide

It’ll be a question in the future for sure… not a deal breaker, but it’ll definitely be asked.

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@david999 could you please post some photos of your plant room where your conrtrols, distribution pumps, valves, etc. are located so we can see the pi...

1 year ago
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RE: Assessing Heatmiser Neostat Accuracy: How and Why to Calibrate Them

@Morgan I've just sent you a DM with the details of @adrian-liddell from Busy Energy who comes highly recommended by other installers that we trust. I...

1 year ago
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RE: Air source heat pump stopped generating hot water

Yes, definitely. As @guthrie has said, please can you share your ASHP brand/make. It may be a settings issue.

1 year ago
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RE: Assessing Heatmiser Neostat Accuracy: How and Why to Calibrate Them

@Morgan I'm still looking into this for you – the competent installers that are near you don't do "repair" work yet – they just want to full installs....

1 year ago
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RE: Credit Card Payment – Section 75 – for heat pump installations

@richard24738 that is the theory. If you've used a credit option, including making part of the payment with a credit card, to finance the installation...

1 year ago
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