A Cataclysmic Failure for Homeowners and the Heat Pump Industry
2025 will be remembered as the year the UK heat pump industry lost the last shred of accountability it had left. The Department for Energy Security and Net Zero (DESNZ)...
mcs
Flexi-Orb Heat Pump Scheme: A Game-Changer for the UK’s Heat Pump Industry
The UK heat pump industry faces a game-changing shake-up with the launch of Flexi-Orb, a new UKAS-approved certification scheme promising improved standards, consumer outcomes, and installer support....
Who’s Who in the Heat Pump World: A Homeowner’s Guide to Decoding Heat Pump Industry Logos, Certifications and Complaints
Navigating heat pump installer logos like MCS, RECC, and TrustMark can be confusing, but they don’t always guarantee quality or consumer protection. This guide breaks down the key certifications and...
MCS Certification: A Badge That No Longer Means Anything
Homeowners are being misled by the Microgeneration Certification Scheme (MCS), which often fails to ensure quality installation of renewable heating systems, leaving many with faulty or underperforming setups. Without urgent...
Flexi-Orb Heat Pump Scheme Update: Progress, Pilots and Why This Matters for Homeowners
The Flexi-Orb Heat Pump Scheme is set to revolutionise the renewable heating industry with its installer-friendly approach and rigorous standards. As the scheme enters a pilot validation phase ahead of...
Why Your MCS-Certified Installer Might Not Be As Competent As You Think
Choosing an MCS-certified installer for your heat pump might seem reassuring, but the certification process often falls short of ensuring true competence. Homeowners are advised to prioritise installers’ hands-on experience...
Left Out in the Cold: Homeowner Abandoned By MCS & NIC
As I sit in my living room, enveloped in layers to fend off the chill, my gaze falls on the heat pump outside that has become a symbol of my...
Have Consumers Been Lied to About the Efficiency of Heat Pumps Made in China?
Are Chinese-manufactured heat pumps failing to deliver their promised efficiency, leaving homeowners disappointed? Our investigation uncovers significant inconsistencies in performance claims, urging consumers to opt for trusted European, Japanese, or...
Heat pump owner left high and dry and frustrated by lack of consumer protection
In this detailed account, a homeowner faces challenges with Greenfoot’s faulty air source heat pump installation and failed MMSP monitoring system, leading to legal action and financial loss. Highlighting the...
What is the MCS and how does it protect homeowners?
Ian Rippin, CEO of the MCS (Microgeneration Certification Scheme), explains what the MCS is and how it provides protection to homeowners in the UK. We have a candid conversation about...
