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Mars
Mars
@editor
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Illustrious Member
Joined: Feb 11, 2021
Last seen: Jul 25, 2025
Profile Activity
Topics: 303 / Replies: 3053
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RE: Heat pump servicing and maintenance

@majordennisbloodnok, one thing that appears to be missing (which we found very helpful, but it may not apply to everyone) is checking and cleaning th...

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Topic
At what ambient temperature does your ASHP noticeably start to lose efficiency?
3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Replies: 0
Views: 1028
Reply
RE: Latest NIBE model has known defect and no solution

@richardpool, the thing I'm most perplexed about is why this unit hasn't been removed and replaced by a working one (even if it's a different model or...

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Our Grant Aerona R32 13kW ASHP installation

@marvinator80, fingers crossed for a seamless install.

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Latest NIBE model has known defect and no solution

@richardpool, NIBE’s senior management in the UK have replied to me saying, “This customer has made contact with us directly and we are in the process...

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Latest NIBE model has known defect and no solution

Almost every heat pump in the UK is MCS "approved" and makes it onto their register, so if in fact the entire range has an inherent fault, it should v...

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Painting on insulation: Emperor Paint Masonry Creme

@Jeff, I forgot to provide feedback. There's been no way for me to determine whether the masonry paint has worked or not because we've done loads of s...

3 years ago
Forum
DIY
Reply
RE: Latest NIBE model has known defect and no solution

@richardpool, have you flagged this with MCS? Also, what are your installers saying? Have they just walked away? I fully agree that being without h...

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: British Gas kicks off price war for heat pumps

There have been some horror stories across the newspapers where people that have paid their £55 per month maintenance and service fee have been withou...

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Say hello and introduce yourself

@Steven, welcome to the forums. Feel free to start a new topic relating to your heat pump, where you can share your experiences and performance.

3 years ago
Forum
Introductions, Forum Rules & Updates
Reply
RE: Latest NIBE model has known defect and no solution

@richardpool, I'll get in touch with NIBE and see what they say about this? They've always come across as an aboveboard company, so I'm surprised that...

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Latest NIBE model has known defect and no solution

@richardpool, welcome to the forums. Could you please be more specific, what model NIBE heat pump have you installed? Have NIBE confirmed to you that ...

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
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