Last seen: Jul 10, 2025
@will_a, I’ve been in touch with NIBE and they claim to have identified the batch of defective units, so they’re not being installed. Could still be a...
@phil-l, what decision did you ultimately make?
Stealing an ASHP, as you’ve correctly pointed out @transparent, would be a major operation and the risk of damage to the unit would be significant. I’...
@marvinator80, that's the lagging, right? Are they using heat-loss pipes to the full length of your outside run?
@majordennisbloodnok, one thing that appears to be missing (which we found very helpful, but it may not apply to everyone) is checking and cleaning th...
@richardpool, the thing I'm most perplexed about is why this unit hasn't been removed and replaced by a working one (even if it's a different model or...
@marvinator80, fingers crossed for a seamless install.
@richardpool, NIBE’s senior management in the UK have replied to me saying, “This customer has made contact with us directly and we are in the process...
Almost every heat pump in the UK is MCS "approved" and makes it onto their register, so if in fact the entire range has an inherent fault, it should v...
@Jeff, I forgot to provide feedback. There's been no way for me to determine whether the masonry paint has worked or not because we've done loads of s...
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