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Mars
Mars
@editor
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Illustrious Member
Joined: Feb 11, 2021
Last seen: Aug 19, 2025
Topics: 305 / Replies: 3077
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Is this a bad installation and is there something wrong with my Samsung heat pump?

I know it's stressful. The good news is that at least your installers are coming out to have a look. That's usually half the battle, so hopefully they...

1 year ago
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RE: Is this a bad installation? Is there something wrong with my heat pump?

Perhaps that should become Samsung's slogan. We've experienced countless issues with our Samsung fridge freezer, one saga after another. Despite payin...

1 year ago
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RE: Aira Heat Pump: Stylish Scandinavian Heating

@ivanopinion I got a very definitive reply from Aira this morning: "The Aira Heat pump is not based on or produced by Vaillant." Black and white. S...

1 year ago
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RE: Is this a bad installation? Is there something wrong with my heat pump?

@guthrie are there controls and settings on the panel that might assist @david999 in tweaking his defrost timings.

1 year ago
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RE: Is this a bad installation? Is there something wrong with my heat pump?

@david999 our heat pump can frost over quite heavily too – that isn't the issue. It's whether your system is kicking in to defrost it. Do you know how...

1 year ago
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RE: Is this a bad installation? Is there something wrong with my heat pump?

As for the spacing, here’s what’s the installation manual shows:

1 year ago
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RE: Is this a bad installation? Is there something wrong with my heat pump?

Welcome to the forums @david999 The icing shown in the photos is normal when outdoor temperatures drop to around 3°C or below, especially in humid c...

1 year ago
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RE: Installing a heat pump in a Grade II listed property

I would recommend you contact @damon - website here. He’s one of the most respected installers around with a terrific reputation and is based out of ...

1 year ago
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RE: Aira Heat Pump: Stylish Scandinavian Heating

@ivanopinion I’ll look into it. Could be a manufacturing joint venture. I’ll be very curious to see how your visit pans out with Aira. Please keep ...

1 year ago
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RE: Installing a heat pump in a Grade II listed property

Our neighbours have a very similar space in a mid 19th century converted barn. They have excellent insulation and the positioning of the house benefit...

1 year ago
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RE: Pipe Work Question?

The issue with the 22mm plastic piping in your loft could potentially impact the efficiency of your heat pump system, especially if it differs from th...

1 year ago
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