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David999
@david999
Member
Honorable Member
Joined: Mar 24, 2024
Last seen: Feb 18, 2025
Topics: 8 / Replies: 294
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@ant87 I don’t have the heat loss figures or the design figures for the system, I asked several times but no reply

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@transparent thanks for that, I fear I have a long way to go yet but if installations like this are the norm then MCS will need to step up to the bar ...

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@transparent thanks for that, at the minute since they moved a pump to the correct location its chucking up e911 error codes and since it’s warm outsi...

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

Just an update, my installer has given me until Monday to prove to them basically I need 35mm primary pipe. Samsung emailed me stating 35mm and others...

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@kenbone no need for what kenbone regarding the 100watt, lost track there.

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@mike-h 16kw samsung want 46ltr and 35mm pipe but don’t know if they need to change the valves and bits on the 28mm pipes. Any idea.

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@transparent that controller was moved from the loft and no idea why they put it in there where it was freezing cold and we couldn’t get to it. It’s a...

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@transparent I’m old now transparent and over the years I have seen promises made and broken, guarantees that looked great on paper but proved to be u...

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@hughf it’s not what they say it’s what they do. My friend was over at the weekend and he works for the local authorities. He tells me residents onl...

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@editor sounds like the financial ombudsman they are much the same. Perhaps name and shame is the route. the heat geek runs courses and if you don’...

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@hughf they are trying to repair it and it’s always best not to escalate at this juncture. If it’s repaired then I guess we both go off in different ...

1 year ago
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