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bobbt9866
@bobbt9866
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Estimable Member
Joined: Mar 5, 2021
Last seen: Jan 7, 2022
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Topics: 0 / Replies: 46
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RE: Freezing and expensive - our heat pump experience so far

@editor First they need to establish a need and these failures, and they are few, need to get more profile. One failure is more than enough, of course...

4 years ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Freezing and expensive - our heat pump experience so far

@editor If you remember, I have been expounding on the need for an ombudsman for some time and a more robust Trading Standards, as that is where the c...

4 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Freezing and expensive - our heat pump experience so far

@derek-m LG has a comprehesive set of manuals ranging as follows: Sales Data Book, Owners manuals Control manuals Installation manuals ...

4 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Freezing and expensive - our heat pump experience so far

@editor Lets clear that little thing up, regarding manufacturers. They dont supply product direct to end users, they supply through distribution for...

4 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Freezing and expensive - our heat pump experience so far

@derek-m Precisely my point Derek. We hear no mention of the company that supplied and installed the system and the company that took over the job. ...

4 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Freezing and expensive - our heat pump experience so far

@derek-m In answer to your dig! I would suggest that the poorly trained element should be tagged to the people who installed the system and did not ...

4 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Freezing and expensive - our heat pump experience so far

@derek-m You were sent a comprehensive set of manuals and included in that is the details for weather compensation. Page 60 of the attached manual d...

4 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Freezing and expensive - our heat pump experience so far

@derek-m Nothing to do with the product Derek!

4 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Freezing and expensive - our heat pump experience so far

@derek-m I have two manualsthat should help but cannot upload them to this site. Can you send me an email to bobbt@lgccltd.co.uk and I will send by ...

4 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Freezing and expensive - our heat pump experience so far

@derek-m I am in discussion with LG regarding this unit but I do need answers to my various queries. Cannot help without them. We have the unit rerf...

4 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Freezing and expensive - our heat pump experience so far

@editor I didnt realise there was a longer thread! There is mention of an LG engineer (can I have a name) attending? Has a report actually been issu...

4 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Freezing and expensive - our heat pump experience so far

I am downloading service manuals from the LG site, which is taking some time. I will respond back in the morning with data.

4 years ago
Forum
Air Source Heat Pumps (ASHPs)
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