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Vaillant aroTHERM plus not level or flat - what base is best under an external unit?

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(@diymax)
Active Member Member
33 kWhs
Joined: 8 months ago
Posts: 2
Topic starter  

Hi.  I've had a Vaillant aroTHERM plus installed. The external unit has installed on some existing flagging behind next my house in my garden. The flagging wasn't level, so the installer has used some flint from my garden to raise one side of the unit by a 15mm or so

The installer checked the unit was level using a spirit level (I saw them take a photo of it).  But I've since checked with a laser level and the external unit is not level and the top is also not flat, one corner is lower than the rest.  I think the top of the unit not being flat has made the installer think it is level when it actually isn't.  One corner is about 5mm to low and another is 10mm to low

I was wondering, how to installers normally handle installing an external unit on existing flagging that isn't level?  I'm thinking of getting some flagging relayed to go under it.  Is flagging the best thing for an external unit to be placed on or would a concrete base be better?  Are the any requirements for what it is installed on, e.g. does some of it need to be drainage rather than a firm base?  E.g. is it better for all the base under the unit to be solid or just have a solid base under each foot


   
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Toodles
(@toodles)
Famed Member Contributor
11253 kWhs
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Joined: 2 years ago
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I had thought that my installers would mount straight onto the existing paving slabs but no, they lifted slabs, cut to fit the area they needed and mounted the ‘curb stones’ you see in the photo in a frame they made. They bedded the stones into sand and levelled them before adding the drainage stones you see. I’m not sure how much depth of sand was used but none of the condensate has ever appeared on the paving in front of the pump but is well contained within the wooden framed base area. Regards, Toodles.

IMG 6006

 

Toodles, he heats his home with cold draughts and cooks his food with magnets.


   
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(@johnmo)
Prominent Member Member
2299 kWhs
Joined: 2 years ago
Posts: 422
 

Similar thread here:

https://renewableheatinghub.co.uk/forums/renewable-heating-air-source-heap-pumps-ashps/air-source-heat-pump-the-foundation-and-another-story

This post was modified 8 months ago by Mars

Maxa i32V5 6kW ASHP (heat and cooling)
6.5kW PV
13.5kW GivEnergy AIO Battery.


   
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Mars
 Mars
(@editor)
Illustrious Member Admin
26254 kWhs
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Joined: 4 years ago
Posts: 2979
 

@diymax welcome to the forums. There's a new product on the market called Zeus mounting feet. See attached. Would you like me to connect you with them?

Articulated Zeus 4

 

Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb

Subscribe and follow our Homeowners’ Q&A heat pump podcast


   
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(@diymax)
Active Member Member
33 kWhs
Joined: 8 months ago
Posts: 2
Topic starter  

@editor sorry for taking a while to reply.  If you could connect me with them, that would be great


   
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Mars
 Mars
(@editor)
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26254 kWhs
Veteran
Joined: 4 years ago
Posts: 2979
 

@diymax will do. I'll send an email to their team and cc you using the email address you used to register on this forums. I'll do that tomorrow morning.

Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb

Subscribe and follow our Homeowners’ Q&A heat pump podcast


   
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