Toodles, heats his home with cold draughts and cooks food with magnets.
Thanks for posting the QR code @toodles
Does that link go to the instructions?
Or might I actually gain access to your personal Homely account? 😋
Save energy... recycle electrons!
@transparent To the Homely website hackerchewerly. Now if you want my account details to pay in for me….😉 Toodles.
Toodles, heats his home with cold draughts and cooks food with magnets.
Hi all.
Some progress today. A few minor issues sorted, and a new homely hub and node provided. I didn't quite expect the app to be set up as it is, with limited end user functionality and diagnostics and this all seems to be with the installer. I do wonder what would happen if the installer ceases to trade? Not least because of the issues we've had I am a little apprehensive but guess the clivet wall mounted display we have would be able to provide the relevant info as well?
I don't suppose anyone knows if there is any way to get the diagnostics/efficiency info that the installer has access to?
Posted by: @bensonI don't suppose anyone knows if there is any way to get the diagnostics/efficiency info that the installer has access to?
Manufacturers will usually be able to grant access to new installers. Can you remind what brand you’ve had installed? Is it a Clivet?
Get a copy of The Ultimate Guide to Heat Pumps
Subscribe and follow our Homeowners’ Q&A heat pump podcast
@benson I have the Homely controller which was set up in November of last year; mine was possibly the first Daikin EDLA03 type ASHP + secondary pump installation carried out and as such Evergreen Energy were taking a particular interest in the job. I spoke with their sales engineer (subsequently moved on) who granted me permission to access the performance dashboard. Though I am regarded as an ‘installer’ on their records, I only use the dashboard to view performance data. I have not attempted to use the engineer’s controls to tweak my system. (all the control I need is in the app [IOS] anyway.)
BTW, subject to whatever errors the Daikin equipment measurements introduce, I regularly see a COP of ~4.5 - 5.5; to keep our 4 bedroomed semi to 22.5 degrees C. 24/7 has not gone above 12kWh’s per day yet this autumn and the highest I saw was late November / early December last year when we experienced -7 or -8 degrees C for a few days when consumption rose to ~40 kWh’s in a day.
Now I did suggest EverGreen/Homely might consider making the dashboard information available to end-users but the reply indicated they were not keen on doing this as it could result in installers receiving unnecessary calls due to users possibly mis-interpreting what they saw on the dashboard.
May I suggest you contact their technical team and suggest that being able to view the performance data on the dashboard that the installer can see would be very informative to the end user and that you promise not to pester your installer with trivial enquiries? Surely, the app can incorporate the dashboard data without having to be the full installer’s app?😉 Regards, a very comfortable Toodles.
Toodles, heats his home with cold draughts and cooks food with magnets.
@editor yes it is the Clivet we went for.
@toodles- thank you. That is most helpful. I will speak to the installer first but second port of call will be Homely. They did call me back in the end in fairness following a voicemail, to confirm when the 2nd(?) gen hub and node were released and they said it was around a year or so ago.
Anyway aside from the final commissioning/balancing we are almost done. I went ballistic at the company director on Tuesday regarding the repeated issues. The two chaps who turned up on Friday were clearly scared of me as a result and asking me every step of the way whether I was happy, but they finally did a tidy job without me telling me to redo it. Shame it had to come to that.
Now I'm looking at other work they've done prior that I did notice immediately but just didn't have the energy to raise with them with all of the other stuff going on. I don't think that this is an acceptable finish with the insulation sealing?
I'm not too concerned at the ragged untidy finish to the mastic, @benson
but it would be wise to know what it is.
I don't suppose they threw away an empty canister in your bin, did they?
Save energy... recycle electrons!
@benson Pleased to hear that resolution is that much closer now - and I have always found Evergreen very helpful.That mitre looks like a water ingress point to me; were they using a trowel to apply the bonding compound on that vertical pipework?! 😧Regards, Toodles.
Toodles, heats his home with cold draughts and cooks food with magnets.
@transparent no I have no idea what it is. It's just so frustratingly lazy to not smooth it a bit instead of just letting it ooze out and set as is. I will ask if they can redo it and show me what they are using.
I've ordered an inhibitor testing kit as well as I didn't see any evidence of them using any, thinking about it, when they refilled the system so I will check that.
- 26 Forums
- 2,227 Topics
- 49.5 K Posts
- 152 Online
- 5,892 Members
Join Us!
Podcast Picks
Latest Posts
-
RE: Help me keep the faith with my air source heat pump installation
@jamespa tonight I’ve set the senso to 21 (it’s set to ...
By AdamK , 2 hours ago
-
So my plans when installing the 8kw solis and 16kwh sep...
By Batpred , 5 hours ago
-
RE: Electricity price predictions
I forgot to comment on the government referring to Sili...
By Batpred , 7 hours ago
-
RE: Options on flushing my system
@editor Yeah I watched the episode and am probably goin...
By Grantmethestrength , 7 hours ago
-
RE: Rate the quality of your heat pump design and installation
@bimbleuk good to hear a good install story!
By Grantmethestrength , 8 hours ago
-
RE: Daikin Octopus installation update - I saw my first defrost. 😍😂
@toodles Useful reply and because Heat Geek mentioned i...
By bimbleuk , 11 hours ago
-
RE: How good is the app support for your heat pump?
Yes. Personally I would only use a heating control app ...
By Batpred , 11 hours ago
-
RE: Replacing knackered oil boiler with Samsung ASHP - Perthshire
The Legionella disinfection is done by the immersion he...
By Mike H , 12 hours ago
-
RE: Renewables & Heat Pumps in the News
@transparent Yup, should have been better to say, wh...
By Batpred , 12 hours ago
-
RE: Forum updates, announcements & issues
@editor Hardly worth taking up the memory space for a p...
By Toodles , 13 hours ago
-
RE: Samsung Heat Pump – Can't Activate TW2 Pipe Sensor (for Delta T Control)
@bubuontheweb Very useful to know, and I can feel th...
By Batpred , 14 hours ago
-
RE: How to add a new topic to the forums & unsubscribe from forum email notifications
@old_scientist, that doesn't exist presently... I will ...
By Mars , 14 hours ago
-
When will fusion be producing energy?
We got on a sidetrack elsewhere but best to create it h...
By Batpred , 14 hours ago
-
RE: Rodents! A word of warning for heat pump owners
Useful and timely reminder!
By Tim441 , 15 hours ago
-
RE: Renewable Heating Hub Homeowners' Q&A Podcast
@lucia, I appreciate the feedback, and we’ve received a...
By Mars , 21 hours ago
-
RE: Grant 13kW Aerona3 - issues getting zones to temp
I hope out of all of this that I can run the system at ...
By Crimson , 21 hours ago
-
RE: Air source heat pump roll call – what heat pump brand and model do you have?
Daikin Altherma 3M - 4kW (R32 2022 Release) (EDLA04E2V3...
By bimbleuk , 21 hours ago
-
RE: Twin 10kw Grant Aerona Volumiser Tanks using lots of power
The Grant Aerona3 external volumisers are insulated uni...
By Grantmethestrength , 1 day ago