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Emerald Energy ASHP

Air Source Heat Pumps (ASHPs)

Last Post by Mars 1 year ago

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jamespipe

(@jamespipe)

Eminent Member Member

Joined: 3 years ago

Posts: 13

Topic starter 24/07/2024 12:52 pm

Just had our new heat pump hot water system installed in our effort to disconnect from gas.

Decided to try out the new Emerald Energy (EE-HWS-A1-270E) so only time will tell if it was a mistake not going iStore or something more premium like a Reclaim.

It's a bit noisy when outside but so far not noticeable indoors and the Wi-Fi app was simple to set up and has a nice interface, but a bit limited in features.

Anyway, please have a look at the pictures and give me feedback on the installation. Overall quite happy with the installation with the only two concerns.

Firstly is the overhang from the concrete block, checking the installation manual it states that it needs to be installed on a 60×60 cm block at a minimum or could void warranty, the block appears to be 59 cm so not sure if I should be concerned

Secondly is that the condensation pipe should be routed to storm water, it was initially installed to drip down the side of the house, but I requested it to be moved, not sure if it needs additional attention. Living in Victoria, the area is quite wet as it is already, but termites are a concern being a wood house.

Installer: Ecogeek.

Heat pump installer at ipromiseaustralia.com.au

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Mars

(@editor)

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Joined: 5 years ago

Posts: 3887

24/07/2024 8:01 pm

@jamespipe, when say you live in Victoria is that Victoria, Australia, or Victoria, Canada? I’m guessing Canada.

This post was modified 1 year ago by Mars

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Mars

(@editor)

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Joined: 5 years ago

Posts: 3887

25/07/2024 6:58 am

@jamespipe Can you also post some photos of the plant room? We'd like to see if there's a buffer and how the hot water cylinder is set up. This will help us understand the system layout better and provide more accurate feedback.

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jamespipe

(@jamespipe)

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Joined: 3 years ago

Posts: 13

Topic starter 25/07/2024 9:17 am

Posted by: @editor

↑

@jamespipe, when say you live in Victoria is that Victoria, Australia, or Victoria, Canada? I’m guessing Canada.

Victoria, Australia. 🙂

Heat pump installer at ipromiseaustralia.com.au

👍

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jamespipe

(@jamespipe)

Eminent Member Member

Joined: 3 years ago

Posts: 13

Topic starter 25/07/2024 9:18 am

Posted by: @editor

↑

@jamespipe Can you also post some photos of the plant room? We'd like to see if there's a buffer and how the hot water cylinder is set up. This will help us understand the system layout better and provide more accurate feedback.

Okay, will post soon.

Heat pump installer at ipromiseaustralia.com.au

👍

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Mars

(@editor)

Illustrious Member Admin

Joined: 5 years ago

Posts: 3887