Notifications
Clear all

Emerald Energy ASHP

6 Posts
2 Users
2 Reactions
485 Views
jamespipe
(@jamespipe)
Eminent Member Member
182 kWhs
Joined: 2 years ago
Posts: 13
Topic starter  
Just had our new heat pump hot water system installed in our effort to disconnect from gas.

Decided to try out the new Emerald Energy (EE-HWS-A1-270E) so only time will tell if it was a mistake not going iStore or something more premium like a Reclaim.

It's a bit noisy when outside but so far not noticeable indoors and the Wi-Fi app was simple to set up and has a nice interface, but a bit limited in features.

Anyway, please have a look at the pictures and give me feedback on the installation. Overall quite happy with the installation with the only two concerns.

Firstly is the overhang from the concrete block, checking the installation manual it states that it needs to be installed on a 60×60 cm block at a minimum or could void warranty, the block appears to be 59 cm so not sure if I should be concerned
Secondly is that the condensation pipe should be routed to storm water, it was initially installed to drip down the side of the house, but I requested it to be moved, not sure if it needs additional attention. Living in Victoria, the area is quite wet as it is already, but termites are a concern being a wood house.

Installer: Ecogeek.

Emerald heat pump  2
Emerald heat pump  3
Emerald heat pump  4
Emerald heat pump  1

Heat pump installer at ipromiseaustralia.com.au


   
Quote
Mars
 Mars
(@editor)
Illustrious Member Admin
26254 kWhs
Veteran
Joined: 4 years ago
Posts: 2979
 

@jamespipe, when say you live in Victoria is that Victoria, Australia, or Victoria, Canada? I’m guessing Canada.

This post was modified 8 months ago by Mars

Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb

Subscribe and follow our Homeowners’ Q&A heat pump podcast


   
ReplyQuote
Mars
 Mars
(@editor)
Illustrious Member Admin
26254 kWhs
Veteran
Joined: 4 years ago
Posts: 2979
 

@jamespipe Can you also post some photos of the plant room? We'd like to see if there's a buffer and how the hot water cylinder is set up. This will help us understand the system layout better and provide more accurate feedback. 

Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb

Subscribe and follow our Homeowners’ Q&A heat pump podcast


   
ReplyQuote



jamespipe
(@jamespipe)
Eminent Member Member
182 kWhs
Joined: 2 years ago
Posts: 13
Topic starter  

Posted by: @editor

@jamespipe, when say you live in Victoria is that Victoria, Australia, or Victoria, Canada? I’m guessing Canada.

Victoria, Australia. 🙂 

 

Heat pump installer at ipromiseaustralia.com.au


   
👍
1
ReplyQuote
jamespipe
(@jamespipe)
Eminent Member Member
182 kWhs
Joined: 2 years ago
Posts: 13
Topic starter  

Posted by: @editor

@jamespipe Can you also post some photos of the plant room? We'd like to see if there's a buffer and how the hot water cylinder is set up. This will help us understand the system layout better and provide more accurate feedback. 

Okay, will post soon.

 

Heat pump installer at ipromiseaustralia.com.au


   
👍
1
ReplyQuote
Mars
 Mars
(@editor)
Illustrious Member Admin
26254 kWhs
Veteran
Joined: 4 years ago
Posts: 2979
 

@jamespipe are you using this for hot water only?

Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb

Subscribe and follow our Homeowners’ Q&A heat pump podcast


   
ReplyQuote
Share:

Join Us!

Heat Pump Dramas?

Thinking about installing a heat pump but unsure where to start? Already have one but it’s not performing as expected? Or are you locked in a frustrating dispute with an installer or manufacturer? We’re here to help.

Pre-Installation Planning
Post-Installation Troubleshooting
Performance Optimisation
✅ Complaint Support (Manufacturer & Installer)

👉 Book a one-to-one consultation now.

Latest Posts

x  Powerful Protection for WordPress, from Shield Security
This Site Is Protected By
Shield Security