@broadsman a representative from Samsung has replied as follows: “we didn't do any promotions for free WiFi kits last year. Our integrated unit comes with the WiFi kit inbuilt, the other you buy separately which the part number is the MIM H04EN. The part number listed there might be a typo in it, as its either BEK or DEK. Any of our distributions can supply the kit.
If the installer ordered via a distributor we would have sent it. Some of our distributors also stock them.”
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
But first I have to remove any controls I've set up here such as scheduled setbacks and temp variations?
Also what mode do I set the ASHP to work with Havenwise? Presently I run on a weather comp and occasionally auto-adapt mode.
Do I need to remove the Legionella schedule in order not to clash with Havenwise control?
Any other settings I need to remove before handing over control to Havenwise?
Retrofitted 11.2kw Mitsubishi Ecodan to new radiators commissioned November 2021.
14 x 500w Monocrystalline solar panels.
2 ESS Smile G3 10.1 batteries.
ESS Smile G3 5kw inverter.
Hi @morgan! You can link up your heat pump to our systems without changing anything. We then take a look at how it's set up and running, and might ask you a few quick questions. Once we switch on the Havenwise control afterwards, we can get the heat pump in the right mode ourselves. The only thing you would have to do at that point is remove schedules (if you have any) from your physical Mitsubishi controller.
CEO and co-founder at HavenWise
Posted by: @editor@broadsman a representative from Samsung has replied as follows: “we didn't do any promotions for free WiFi kits last year. Our integrated unit comes with the WiFi kit inbuilt, the other you buy separately which the part number is the MIM H04EN. The part number listed there might be a typo in it, as its either BEK or DEK. Any of our distributions can supply the kit.
If the installer ordered via a distributor we would have sent it. Some of our distributors also stock them.”
@broadsman, this is the reply above from Samsung.
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
@editor Thank you. However, I was told in a telephone conversation with a tech guy at Samsung Aircon services that there should be a specific part/adapter included within the box/container of the integrated pumps to just plug in and that the kit number is DB98-40278A. I have downloaded the manual for that part, and on Page 6 it gives instructions for the model number of my pump. It is this part/adapter that was missing from my pump on delivery.
It looks like I can fit Modbus to my Gen 5 Heat pump , I have been sent an instruction to change the installion on my Samsung Controller.
My question remains Homely or Havenwise
@broadsman if you already have the Modbus interface for the Planet device you could repurpose that for use with Homely (making installation very simple and save you money).
You would have to check with Planet regarding Homely and Planet on the same Modbus network (depending on how Planet talks on the network it may interfere with Homely) and you may have to disconnect the Planet interface.
The Samsung WiFi interface is disappointing from a user point of view but it does then allow connection to third party systems through the SmartThings API (like Havenwise).
I have tried both methods for communicating with my Samsung and ditched both in favour of a much more geeky Home Assistant / Custom approach to allow me to take advantage of Intelligent Octopus and have much better control and monitoring. At the time, nothing available will work with Intelligent (Homely cannot do dynamic tariff optimisation, only TOU or day ahead).
Optimising controls for your heat pump is a great idea. You don’t have to worry about setting weather compensation, sudden cold snaps, electricity tariffs etc, they just take care of it.
My issue was the inflexible nature of Homely and their refusal to accommodate external inputs. It’s great for more basic setups but if you have solar, battery, a dynamic electricity tariff etc it won’t cope.
good luck
Pau
1970’s 3 bed detached house in West Sussex. Mains gas disconnected September 2023.
Samsung HTQ 8kW heat pump using mostly existing radiators. House is warm 24/7 (normally between 20.3-20.6 C but currently with a newborn its 21-21.2 C).
Sunamp for hot water storage.
Solaredge 6kWp PV and 10kWh battery
Vehicle 2 Grid charger (used with a Leaf)
Wallbox EV charger (installed for Octopus Intelligent).
Home Assistant used for HEMS with lots of custom ESP devices to allow integration.
Insulation upgrades:
EPS cavity wall insulation.
Improved loft insulation (renewed and 300mm where possible).
@arundalep Thanks, I will bear that in mind if Mars is unable to sort out my missing part. However, I'd be interested to know what you felt Havenwise lacked in the type of control you were looking for though.
@broadsman it's gone quiet with Samsung. I'll prompt them again.
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
-
Heat pump monitoring
4 months ago
-
Midea ASHP Install & Potential Changes
1 year ago
Currently viewing this topic 1 guest.
- 21 Forums
- 1,983 Topics
- 43.2 K Posts
- 22 Online
- 2,309 Members
Join Us!
Heat Pump Dramas?
Thinking about installing a heat pump but unsure where to start? Already have one but it’s not performing as expected? Or are you locked in a frustrating dispute with an installer or manufacturer? We’re here to help.
✅ Pre-Installation Planning
✅ Post-Installation Troubleshooting
✅ Performance Optimisation
✅ Complaint Support (Manufacturer & Installer)
Latest Posts
-
RE: Volumisers in Heat Pump Systems: Does Placement Matter?
@sunandair I can't get my system higher than 35 or 3...
By davidnolan22 , 32 minutes ago
-
RE: Confused about Samsung Gen6 Hot Water Controller
As far as I am aware the only way to persuade the heat...
By DerekDeLeon , 2 hours ago
-
RE: Nibe F2040 ASHP PCB failure
@delta I’ve raised this with NIBE today. Their team is ...
By Mars , 10 hours ago
-
RE: Are MCS are finally improving (some of) their guidelines?
Encouragement of installers to take account of the emit...
By JohnR , 10 hours ago
-
RE: Smart TRV experiences (ideally integrating with Midea heat pump)
Yes, I'd read that and already knew that LSVs exhibit a...
By madbilly , 10 hours ago
-
In our case the pipe run for the heat pump is short and...
By madbilly , 10 hours ago
-
Plug and play solar. Thoughts?
What do you think of these plug-and-play Balcony Solar...
By Lucia , 13 hours ago
-
@toodles no, unfortunately we don’t have access to the ...
By Simon and Zoe , 13 hours ago
-
RE: The EPC Dilemma: How Current Ratings Fail Heat Pumps
Hi, im not an expert on EPCs but today got a D for my 1...
By rodwebster , 14 hours ago
-
@sandman1600 What I mean is, your UFH power is 79wm2...
By davidnolan22 , 14 hours ago
-
RE: Vaillant AroTherm Plus 7kW
Thank you James for such a complete write up. We also h...
By Judith , 15 hours ago
-
RE: Ecodan Auto Adapt Questions
It wasnt me that mentioned this, was someone else, I wa...
By JamesPa , 15 hours ago
-
RE: Renewables & Heat Pumps in the News
In a move that potentially promises to benefit homeowne...
By Mars , 15 hours ago
-
RE: Vaillant water pressure gauge vs Analogue gauge
I have the same, so equally interested in the answer. ...
By JamesPa , 15 hours ago
-
RE: Thinking of ripping our my IVT Greenline HT Plus C model and replacing with a gas boiler.
Somebody has to pay for their ignorance! In fairness ...
By JamesPa , 20 hours ago
-
Thats simply not true (to any material extent), which i...
By JamesPa , 1 day ago
-
Database of heat pump performance data?
Hi all, I really like Heatpunk, especially the way th...
By madbilly , 1 day ago
-
RE: Air source heat pump roll call
Good idea 🙂 Manufacturer: MideaModel:10kW R32 Monob...
By madbilly , 1 day ago
-
RE: What is the best approach for primaries in heat pump installations?
Don't forget there is no such thing as zero loss insula...
By Judith , 1 day ago
-
RE: Battery storage to run Heat Pump.
@transparent Flexibility Services are different to w...
By Lucia , 2 days ago
Latest Topics
-
Plug and play solar. Thoughts?
By Lucia 13 hours ago
-
By JamesPa 16 hours ago
-
Vaillant water pressure gauge vs Analogue gauge
By jeegnesh 17 hours ago
-
Database of heat pump performance data?
By madbilly 1 day ago
-
By madbilly 1 day ago
-
Confused about Samsung Gen6 Hot Water Controller
By ntruby 2 days ago
-
help with new bathroom and towel radiator
By AdamK 3 days ago
-
Grant Aerona fine tuning advice needed
By Stopbar 3 days ago