@broadsman a representative from Samsung has replied as follows: “we didn't do any promotions for free WiFi kits last year. Our integrated unit comes with the WiFi kit inbuilt, the other you buy separately which the part number is the MIM H04EN. The part number listed there might be a typo in it, as its either BEK or DEK. Any of our distributions can supply the kit.
If the installer ordered via a distributor we would have sent it. Some of our distributors also stock them.”
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
But first I have to remove any controls I've set up here such as scheduled setbacks and temp variations?
Also what mode do I set the ASHP to work with Havenwise? Presently I run on a weather comp and occasionally auto-adapt mode.
Do I need to remove the Legionella schedule in order not to clash with Havenwise control?
Any other settings I need to remove before handing over control to Havenwise?
Retrofitted 11.2kw Mitsubishi Ecodan to new radiators commissioned November 2021.
14 x 500w Monocrystalline solar panels.
2 ESS Smile G3 10.1 batteries.
ESS Smile G3 5kw inverter.
Hi @morgan! You can link up your heat pump to our systems without changing anything. We then take a look at how it's set up and running, and might ask you a few quick questions. Once we switch on the Havenwise control afterwards, we can get the heat pump in the right mode ourselves. The only thing you would have to do at that point is remove schedules (if you have any) from your physical Mitsubishi controller.
CEO and co-founder at HavenWise
Posted by: @editor@broadsman a representative from Samsung has replied as follows: “we didn't do any promotions for free WiFi kits last year. Our integrated unit comes with the WiFi kit inbuilt, the other you buy separately which the part number is the MIM H04EN. The part number listed there might be a typo in it, as its either BEK or DEK. Any of our distributions can supply the kit.
If the installer ordered via a distributor we would have sent it. Some of our distributors also stock them.”
@broadsman, this is the reply above from Samsung.
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
@editor Thank you. However, I was told in a telephone conversation with a tech guy at Samsung Aircon services that there should be a specific part/adapter included within the box/container of the integrated pumps to just plug in and that the kit number is DB98-40278A. I have downloaded the manual for that part, and on Page 6 it gives instructions for the model number of my pump. It is this part/adapter that was missing from my pump on delivery.
It looks like I can fit Modbus to my Gen 5 Heat pump , I have been sent an instruction to change the installion on my Samsung Controller.
My question remains Homely or Havenwise
@broadsman if you already have the Modbus interface for the Planet device you could repurpose that for use with Homely (making installation very simple and save you money).
You would have to check with Planet regarding Homely and Planet on the same Modbus network (depending on how Planet talks on the network it may interfere with Homely) and you may have to disconnect the Planet interface.
The Samsung WiFi interface is disappointing from a user point of view but it does then allow connection to third party systems through the SmartThings API (like Havenwise).
I have tried both methods for communicating with my Samsung and ditched both in favour of a much more geeky Home Assistant / Custom approach to allow me to take advantage of Intelligent Octopus and have much better control and monitoring. At the time, nothing available will work with Intelligent (Homely cannot do dynamic tariff optimisation, only TOU or day ahead).
Optimising controls for your heat pump is a great idea. You don’t have to worry about setting weather compensation, sudden cold snaps, electricity tariffs etc, they just take care of it.
My issue was the inflexible nature of Homely and their refusal to accommodate external inputs. It’s great for more basic setups but if you have solar, battery, a dynamic electricity tariff etc it won’t cope.
good luck
Pau
1970’s 3 bed detached house in West Sussex. Mains gas disconnected September 2023.
Samsung HTQ 8kW heat pump using mostly existing radiators. House is warm 24/7 (between 20.3-20.6 C).
Sunamp for hot water storage.
Solaredge 6kWp PV and 10kWh battery
Vehicle 2 Grid charger (used with a Leaf)
Wallbox EV charger (installed for Octopus Intelligent).
Home Assistant used for HEMS with lots of custom ESP devices to allow integration.
Insulation upgrades:
EPS cavity wall insulation.
Improved loft insulation (renewed and 300mm where possible).
@arundalep Thanks, I will bear that in mind if Mars is unable to sort out my missing part. However, I'd be interested to know what you felt Havenwise lacked in the type of control you were looking for though.
@broadsman it's gone quiet with Samsung. I'll prompt them again.
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
-
Heat pump monitoring
4 months ago
-
Midea ASHP Install & Potential Changes
1 year ago
- 21 Forums
- 1,962 Topics
- 42.6 K Posts
- 61 Online
- 2,275 Members
Join Us!
Heat Pump Dramas?
Thinking about installing a heat pump but unsure where to start? Already have one but it’s not performing as expected? Or are you locked in a frustrating dispute with an installer or manufacturer? We’re here to help.
✅ Pre-Installation Planning
✅ Post-Installation Troubleshooting
✅ Performance Optimisation
✅ Complaint Support (Manufacturer & Installer)
Latest Posts
-
RE: Heat Pump Sizing & Installation Costs
Perhaps useful to have installed date too? To get conte...
By Tim441 , 13 minutes ago
-
RE: What is the best strategy for operating a very oversized heat pump?
Something else... that works for some people... LG ha...
By Tim441 , 19 minutes ago
-
RE: Newbie out of her depth – Samsung AE120RXYDEG 12kW heat pump
OMG, the attached schematics (even with incorrect room ...
By BAMi , 1 hour ago
-
RE: Setback savings - fact or fiction?
@cathoderay I see you are continuing to misquote from t...
By SUNandAIR , 2 hours ago
-
RE: Samsung Gen 7 R290 12kW is not behaving how I expected
So I turned my thermostats down last night And w...
By Joshua , 2 hours ago
-
RE: SolarPV tables / online calculator
I'd be interested what others find whilst using that we...
By Majordennisbloodnok , 2 hours ago
-
Volumisers in Heat Pump Systems: Does Placement Matter?
The debate over buffer tanks in heat pump systems has b...
By Mars , 3 hours ago
-
RE: F.788 Building circuit pump reports internal fault - Vaillant Arotherm
Guess I have to wait for engineer visit. I really hope ...
By jeegnesh , 14 hours ago
-
RE: Act now to defer the UK road tax increase on EVs
@majordennisbloodnok Damn right sir. my attempt at iron...
By Jancold , 17 hours ago
-
RE: ASHP and heating issues in new build house
That’s good gives you more capacity. It made me think, ...
By Terry1812 , 19 hours ago
-
RE: Seewet manhole cover within r290 exclusion zone
Thanks! I asked Vaillant, and they say I should be fi...
By dbrb2 , 21 hours ago
-
Looking for the Grant Aerona 3 setting to turn off completely at 20 OAT
I'm running my Aerona 3 on WC and the 'warm end of that...
By damonc , 22 hours ago
-
RE: Do I just go with the lowest quote for my heat pump?
So after signing in Sept in two weeks the install may s...
By Jancold , 23 hours ago
-
RE: Victorian Semi Retrofit / Extension ASHP and UFH Advice
When you are renovating is always a good time, as it ma...
By JamesPa , 1 day ago
-
RE: Just one room not reaching desired temperature
Looks like this issue is now resolved. Aira installed a...
By ChandyKris , 1 day ago
-
There have been several people on the OpenEnergyMonitor...
By RobS , 2 days ago
-
RE: Say hello and introduce yourself
Good point @jamespa But that probably strengthens @ch...
By Transparent , 2 days ago
-
RE: Towel rails. An unexpected final hurdle
@jamespa Beware; the use of the term ‘WC’ might lead to...
By Toodles , 2 days ago
-
RE: Visit a Heat Pump sessions.
Congratulations @toodles, that's a fantastic result. We...
By Old_Scientist , 2 days ago
Latest Topics
-
Heat Pump Sizing & Installation Costs
By Mars 3 hours ago
-
Volumisers in Heat Pump Systems: Does Placement Matter?
By Mars 3 hours ago
-
SolarPV tables / online calculator
By MichelleC 10 hours ago
-
Samsung Gen 7 R290 12kW is not behaving how I expected
By Joshua 22 hours ago
-
By Toodles 2 days ago