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Illustrious Member
Joined: Jan 20, 2022
Last seen: Oct 29, 2025
Profile Activity
Topics: 16 / Replies: 2644
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Reply
RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@david999 - since you need this information in order to decide whether to challenge your installer, I think you'll need a regulation/directive that yo...

1 year ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Spacing for roof fixing bolts ?

There is another consideration...but alas this doesn't feature in the installers' guidance/training by MCS. This diagram shows a generic roof constr...

1 year ago
Forum
Solar Photovoltaic (PV)
Reply
RE: Air source heat pumps and noise

I could do you a video of these organic heat-pumps. Ideal for a "bee role"...They emit a low hum, and never freeze in winter.

1 year ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Incorrect Billing of Customers with a Smart Meter

@korwraith can you please ensure that the information in this forum topic is made available to the member of staff from the Office of the Energy Ombud...

1 year ago
Forum
Electricity, Tariffs, Monitoring & Providers
Topic
Safety update; RCBOs supplying inverters or storage batteries
1 year ago
Forum
Solar Photovoltaic (PV)
Replies: 1
Views: 2658
Reply
RE: Incorrect Billing of Customers with a Smart Meter

Yes, that's the point I'm making in this topic. The Billing being created by our Energy Suppliers correlates 1:1 with the Half-Hour consumption read...

1 year ago
Forum
Electricity, Tariffs, Monitoring & Providers
Reply
RE: Incorrect Billing of Customers with a Smart Meter

You are correct in your observation @chickenbig Several people have worked out their Randomised Offset using a similar method. Typically they tur...

1 year ago
Forum
Electricity, Tariffs, Monitoring & Providers
Reply
RE: Incorrect Billing of Customers with a Smart Meter

Part 5 - Has the Randomised Offset been correctly applied? In short - No. Evidence: DNOs are not permitted access to data from individual Smart ...

1 year ago
Forum
Electricity, Tariffs, Monitoring & Providers
Reply
RE: Incorrect Billing of Customers with a Smart Meter

I agree @derek-m but as I wrote earlier, I don't (yet) understand why the Randomised Offset is included within the secure envelope of the SMETS 2 spe...

1 year ago
Forum
Electricity, Tariffs, Monitoring & Providers
Reply
RE: Incorrect Billing of Customers with a Smart Meter

Well that didn't take long before this new topic alerted an industry expert !It's great to see you here @matmbl 😀 I'm very happy with the ...

1 year ago
Forum
Electricity, Tariffs, Monitoring & Providers
Reply
RE: Incorrect Billing of Customers with a Smart Meter

We don't yet know if that's what is happening. For example, DCC might've realised the problem and sent commands to all Smart Meters which reduces th...

1 year ago
Forum
Electricity, Tariffs, Monitoring & Providers
Reply
RE: Incorrect Billing of Customers with a Smart Meter

Part 4 - How the Smart Meter specification facilitates correct use of low cost periods. Energy Suppliers argue that they need to use the internet to...

1 year ago
Forum
Electricity, Tariffs, Monitoring & Providers
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