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JamesPa
@jamespa
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Illustrious Member
Joined: Apr 3, 2023
Last seen: Aug 19, 2025
Profile Activity
Topics: 17 / Replies: 2696
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RE: Share Your Experiences with Heat Pump Manufacturer Support

I didn't realise that Samsung even had customer support. In my 'discovery phase' I asked them several questions and got precisely zero replies. Even...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Is my Samsung heat pump working too well?

OK, quite small, well insulated. In terms of setting up the heat pump at present solar gain is your enemy. A few more questions, if you are able ...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Is my Samsung heat pump working too well?

Assuming your system is running on water law only the indoor temperature registered by the controller doesn't matter. It goes solely (in this mode) a...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Is my Samsung heat pump working too well?

The answer to the first question will (hopefully) be because its cold outside and the heat pump is (effectively) preparing for the effect of the cold ...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Is my Samsung heat pump working too well?

This is where the control philosophy adopted by Vaillant (and some others, mainly European) wins. They give you a 'room temperature' adjustment, but ...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Avoid the Heat Pump Villain: Why Low-Loss Headers and Buffers Can Sabotage Your Heat Pump's Efficiency

Yes there is, provided the buffer is tall and well designed so there is stratification (forget 50l buffers so commonly fitted) With one of these you...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Avoid the Heat Pump Villain: Why Low-Loss Headers and Buffers Can Sabotage Your Heat Pump's Efficiency

Agreed However if the above is the official lg position it's a good argument in future to avoid lg, which is disappointing. I wonder if their quote...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Is my Samsung heat pump working too well?

With tenants I'd be tempted to remove the trv heads, set it up to run on water law only, adjust the water law and leave. (Otherwise you will likely g...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Anyone able to provide some feedback before I make my finale decision? Samsung vs Baxi vs Vaillant

A couple of comments on the Sustain proposal: ~5K to you is a reasonable final price by the standards of pricing for ASHPs The 3.5kW Vaillant is...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Anyone able to provide some feedback before I make my finale decision? Samsung vs Baxi vs Vaillant

I hope I didnt offend, its just that' like you.... unless there is an explanation which is at least plausible. Alternatively I might believe...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Setback savings - fact or fiction?

@cathoderay Im not a statistician but note with interest that the error bands (I presume they are error bands) overlap at OAT>13. Thats going t...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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