Last seen: Sep 14, 2025
@ericdo it has been a while since we received an updated on your issue. Can you please let us know what happened?
@diymax will do. I'll send an email to their team and cc you using the email address you used to register on this forums. I'll do that tomorrow mornin...
Spot on! Who is your consumer code? Hopefully it's HIES.
@chrislay I finally have full clarity on the subject. MCS and NAPIT (including all other certification bodies) are useless in the complaint process.
@tworivers could you please give us an update or where you are now? Also, can you please tell me if it was RECC or HIES that was your consumer code?
@suzyq this is the definitive video on describing the complaints procedure:
I suspect @allyfish might be able to shed some light on this.
WiFi networking can be a real challenge, especially in older Victorian properties that were never designed with modern connectivity in mind. Selfish V...
@odd_lion, yes, I can arrange that. I will send you an email today (to the email you registered your account with).
@wreckguru can’t say I disagree with your assessment and choices. Just for clarity in light in light of this article and journey, did Octopus ever giv...
@wreckguru so the actual heat pump is not sited near a door or window?
Looking for the perfect stocking filler this Christmas? From Zero to Heat Pump Hero is just the thing for new or future heat pump owners! 🎄Giv...
Latest Posts
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@jamespa thanks, I appreciate the offer. For n...
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RE: Buffers, hot water and cooling
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RE: Failing heat pump system - seeking thoughts on a rebuild
I realise im overdue an update on my situation. first...
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RE: What crazy nonsense are inverter limits and why are they imposed?
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RE: COP is not the only measure of efficiency
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RE: 300 Liter Tank - Do I have to heat it all?
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