From thinking about a 7kW Vaillant ASHP to a subpar installation and my complaint.
@suzyq, yes, please feel to do so. Send to editor@renewableheatinghub.co.uk.
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Hi @editor . I am just checking to see if you have received any of my emails yet.? I have still to do part 2, I am struggling to put all the information down, as so much in regsrds to the work itself and how the company have dealt with it all. I have also now got a glitch on my laptop, so I now need to get it looked at but will continue when up and running. Thanks
@suzyq, yes, I have received part 1 – I've looked at it and it's very long and detailed, albeit a bit disjointed. What's not clear is at what stage of the complaint process you are at. Please can you update me. I can edit your current issues into a more cohesive document, but just need to know who you have issued a formal complaint to.
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- Hi @editor . Yes, I'm sorry it's so long. I am still on with part 2. I will send this through as soon as I can. The whole install has not been professional have yet to make the full complaint, it needs breaking down into 3 parts. I will try put the details down best I can. There is so much information that it's overwhelming.
Hi @editor
I'm just checking you hsve received my emails and still able to help with install cimplsints?.i will send through further details if you ate still ok to help with this?.thank you
@suzyq yes, I've received them. Please continue sending them, and we'll see what we can do.
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