Notifications

Clear all

Heat Pump Servicing & Maintenance – Good Value or Rip-Off? Poll is created on Jul 16, 2024

Excellent value

Good value

Fair value

Poor value

Rip-off

Heat Pump Servicing & Maintenance – Good Value or Rip-Off?

Mars · 2024-07-16T21:25:59Z

As a homeowner with a heat pump, how would you rate the value of your heat pump servicing and maintenance? Please leave a comment below detailing how much you’re paying for your heat pump servicing, what the service entails, how often it happens and whether the maintenance is a mandatory prerequisite to avoid voiding your warranty.

Page 10 / 10 Prev

Air Source Heat Pumps (ASHPs)

Last Post by NJT 2 hours ago

114 Posts

26 Users

67 Reactions

3,937 Views

RSS

Abernyte

(@abernyte)

Honorable Member Member

Joined: 3 years ago

Posts: 239

11/09/2025 2:57 pm

@downfield It is disappointing to hear of that lack of attention in the maintenance. The person who has done mine for the past 4 years has always seemed thorough and plugs in a laptop to analyse the running performance and tweaks as required on top of cleaning the oily bits. He also identified a piece of plumbing which while okay when fitted is no longer within the regs and changed that FOC.

He did point out that while there is little to go wrong normally in the outdoor unit, most of the bits that do fail are all four figure parts...which of course are covered if you have the service package! He also pointed out that My unit which is now in year 7 will be covered by Mitsubishi's 10 year guarantee but after that although a service package is in place some parts may no longer be made by Mitsi after 10 years as that is their cut off for the parts bin. So in theory after 10 years the unit could require replacement if some part is no longer available anywhere.

This post was modified 3 hours ago by Abernyte

ReplyQuote

Toodles

(@toodles)

Illustrious Member Contributor

Joined: 3 years ago

Posts: 2080

11/09/2025 3:51 pm

@abernyte Mmmmm, I wonder, how long were parts available for the Model T Ford? Curious, Toodles.

Toodles, he heats his home with cold draughts and cooks his food with magnets.

ReplyQuote

downfield

(@downfield)

Estimable Member Member

Joined: 10 months ago

Posts: 83

11/09/2025 3:56 pm

The Octopus £9/month deal sounds reasonable but I suppose they only cover their own installations...

Mitsubishi Zubadan 14kW with Mixergy 210l DHW in 220m2 barn property. 24 solar panels = 9kWp with GivEnergy 5.0kW Hybrid inverter and 19kWh GivE batteries. Jaga Strada fan-assisted rads throughout. Landvac vacuum glazing/triple glazed windows.

ReplyQuote

Terry1812

(@terry1812)

Trusted Member Member

Joined: 7 months ago

Posts: 40

11/09/2025 4:04 pm

@downfield Yes, that is the case. I did ask them, but they confirmed. I understand the deal is even better than the price tag, because they also extend the 5yr warranty, if I remember to 7 years. Just to confirm the Daikin’s only come with a 5 year warranty. Also in the context of maintenance it’s important to remember that the warranty is invalidated if you Don’t have a minimum of an annual service.

ReplyQuote

Toodles

(@toodles)

Illustrious Member Contributor

Joined: 3 years ago

Posts: 2080

11/09/2025 4:07 pm

@downfield I have had the same thought but as you say, probably only their own installations. I contacted OE in the early days of them starting heat pump installation and unfortunately, our requirements for an installation were ‘out of scope’ - I would like to have had them install at that time though. Regards, Toodles.

Toodles, he heats his home with cold draughts and cooks his food with magnets.

ReplyQuote