14kW Mitsubishi Ecodan ASHP in Hertfordshire
I woke up this morning in wet Herefordshire to an Ecodan 14 system installed by a local company Caplor. The air pump is quiet and seems to be working well. The install became a nightmare as the installer found rat dropping in the attic and refused to go in there so we have been unable to add the two extra very large radiators that are needed. The old oil boiler was part of a Stanley system so we have lost our oven as well. But we were determined to reduce our carbon footprint so the oil system had to go. I had hoped that the installer would make two zones but after the discovery of rats he was keen to leave and so we only have one zone which Im disappointed at as we have one area set up as a holiday let.
Another worry is that some in the group state running costs are higher than expected. We were lucky and manged to get a Green Home voucher but with extra costs for four radiators etc I am hoping that that there is no surge in running costs.
Choosing a good tariff supply is critical. What do people recommend?
Hi @mikefitz and welcome to the forum. Your installer must have been a “townie”. All county folk have mice or rat droppings in the loft. 😊
I’m over the border in Worcestershire.
I would recommend you investigate Octopus Energy. I’ll be the first to offer my code where you receive £50 and I receive £50
share.octopus.energy/sunny-elk-398
They really are a better energy company. You will need a smart meter. I’m on Octopus Go and pay 13.9p/kWh during the day and 5p/kWh from 12:30 to 4:30am. Ideal for charging my EV. They have other agile tariffs as well.
Please do a picture story and review of your installer and installation elsewhere on the forum.
Daikin Altherma 3H HT 12kWh ASHP with Mixergy h/w cylinder; 4kW solar PV with Solic 200 electric diverter; Honda e and new Hyundai Ioniq 5 N electric vehicles with Myenergi Zappi mk1 charger
@mikefitz, how long have you been running your ASHP?
The tariff is key to the running costs - we've been using Symbio as our electricity provider since November. They're the best rates we could find. Their customer service is non-existent, which hasn't been an issue for us; yet.
Our rads are also on one zone, which is a pain, but you'll discover with an ASHP that it doesn't make a difference to the running costs whether you're heating everything or just certain zones. If you want to regulate temperatures in your holiday let, get some smart TRVs or thermostats that are passwords protected and people won't be able to crank up the temperatures. Our Salus smart thermostats can be locked to prevent fiddling.
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
@mikefitz, I had no idea it was such a recent install. Good luck and let us know how you come along.
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
@mikefitz I could maybe understand if a rat ran over him or bit him but just droppings? What a wimp.
Tariffs can be a bit of a minefield and tips from others don't always work because tariffs aren't all nationwide. Also, a lot of the comparison sites are not whole market. Use the Citizens Advice or Which comparison site because they are. We use Symbio. I'm still on Economy 7 at 11.6 day/7.6 night but that's not available any more. Their billing method is 'interesting' to say the least but they were the cheapest for us by quite a long way so I put up with it. @julianc's Octopus deal looks interesting, especially if you have an EV or battery storage.
@mikefitz, we run our heating at 45C during the winter. With our new Stelrad’s we might drop off to 40C next winter because they chuck out a lot of heat.
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
- 21 Forums
- 1,962 Topics
- 42.6 K Posts
- 56 Online
- 2,276 Members
Join Us!
Heat Pump Dramas?
Thinking about installing a heat pump but unsure where to start? Already have one but it’s not performing as expected? Or are you locked in a frustrating dispute with an installer or manufacturer? We’re here to help.
✅ Pre-Installation Planning
✅ Post-Installation Troubleshooting
✅ Performance Optimisation
✅ Complaint Support (Manufacturer & Installer)
Latest Posts
-
RE: Volumisers in Heat Pump Systems: Does Placement Matter?
@jamespa Agreed. I think it’s a case of much over muchn...
By Mars , 7 minutes ago
-
@eliuccio Unfortunately, whilst I agree with a lot of...
By JamesPa , 34 minutes ago
-
RE: Newbie out of her depth – Samsung AE120RXYDEG 12kW heat pump
@bami I think if the heat loss documentation matches a ...
By bontwoody , 57 minutes ago
-
RE: What is the best strategy for operating a very oversized heat pump?
@jamespa I'm afraid that's over my head but if anyon...
By IRMartini , 1 hour ago
-
RE: Setback savings - fact or fiction?
And here in case any one wants it is the code I used in...
By cathodeRay , 2 hours ago
-
RE: Samsung Gen 7 R290 12kW is not behaving how I expected
Definitely its in the 20xx FSVs. Conversely it may be...
By JamesPa , 2 hours ago
-
RE: Towel rails. An unexpected final hurdle
We have both Normal Rad for heating the room and then a...
By IRMartini , 3 hours ago
-
RE: Heat Pump Sizing & Installation Costs
Perhaps useful to have installed date too? To get conte...
By Tim441 , 6 hours ago
-
RE: SolarPV tables / online calculator
I'd be interested what others find whilst using that we...
By Majordennisbloodnok , 8 hours ago
-
RE: F.788 Building circuit pump reports internal fault - Vaillant Arotherm
Guess I have to wait for engineer visit. I really hope ...
By jeegnesh , 20 hours ago
-
RE: Act now to defer the UK road tax increase on EVs
@majordennisbloodnok Damn right sir. my attempt at iron...
By Jancold , 22 hours ago
-
RE: ASHP and heating issues in new build house
That’s good gives you more capacity. It made me think, ...
By Terry1812 , 24 hours ago
-
RE: Seewet manhole cover within r290 exclusion zone
Thanks! I asked Vaillant, and they say I should be fi...
By dbrb2 , 1 day ago
-
Looking for the Grant Aerona 3 setting to turn off completely at 20 OAT
I'm running my Aerona 3 on WC and the 'warm end of that...
By damonc , 1 day ago
-
RE: Do I just go with the lowest quote for my heat pump?
So after signing in Sept in two weeks the install may s...
By Jancold , 1 day ago
-
RE: Victorian Semi Retrofit / Extension ASHP and UFH Advice
When you are renovating is always a good time, as it ma...
By JamesPa , 1 day ago
-
RE: Just one room not reaching desired temperature
Looks like this issue is now resolved. Aira installed a...
By ChandyKris , 1 day ago
-
There have been several people on the OpenEnergyMonitor...
By RobS , 2 days ago
-
RE: Say hello and introduce yourself
Good point @jamespa But that probably strengthens @ch...
By Transparent , 2 days ago
Latest Topics
-
Heat Pump Sizing & Installation Costs
By Mars 8 hours ago
-
Volumisers in Heat Pump Systems: Does Placement Matter?
By Mars 9 hours ago
-
SolarPV tables / online calculator
By MichelleC 16 hours ago
-
By Toodles 2 days ago