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Electricity Billing Symbio to E-on

 
Electricity, Tariffs, Monitoring & Providers
Last Post by Mars 2 years ago
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 prjohn
(@prjohn)
Reputable Member Member
553 kWhs
Joined: 3 years ago
Posts: 124
Topic starter 19/04/2022 9:56 am  

Has everyone that has moved from Symbio to E-on received monthly billing? I have complained twice with promises that it will be happening soon, I'm still waiting.


   
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Mars
 Mars
(@editor)
Illustrious Member Admin
16595 kWhs
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Joined: 3 years ago
Posts: 2298
19/04/2022 10:23 am  

We were moved to E.ON and it took us a while to set up a direct debit to avail of the best tariff. It took time and numerous phone calls and emails though – nothing appears to be automated. There's a complaint link to the CEO at the bottom of their web page which is picked up by an assistant and she was quite helpful in getting us sorted out.

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