Last seen: Sep 19, 2025
@ericdo it has been a while since we received an updated on your issue. Can you please let us know what happened?
@diymax will do. I'll send an email to their team and cc you using the email address you used to register on this forums. I'll do that tomorrow mornin...
Spot on! Who is your consumer code? Hopefully it's HIES.
@chrislay I finally have full clarity on the subject. MCS and NAPIT (including all other certification bodies) are useless in the complaint process.
@tworivers could you please give us an update or where you are now? Also, can you please tell me if it was RECC or HIES that was your consumer code?
@suzyq this is the definitive video on describing the complaints procedure:
I suspect @allyfish might be able to shed some light on this.
WiFi networking can be a real challenge, especially in older Victorian properties that were never designed with modern connectivity in mind. Selfish V...
@odd_lion, yes, I can arrange that. I will send you an email today (to the email you registered your account with).
@wreckguru can’t say I disagree with your assessment and choices. Just for clarity in light in light of this article and journey, did Octopus ever giv...
@wreckguru so the actual heat pump is not sited near a door or window?
Looking for the perfect stocking filler this Christmas? From Zero to Heat Pump Hero is just the thing for new or future heat pump owners! 🎄Giv...
Latest Posts
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RE: Testing new controls/monitoring for Midea Clone ASHP
Is the WC "tweaked" ?. Because that would explain this ...
By Tasos , 7 minutes ago
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RE: Preparing for 2nd winter in new build house.
@carpenterstation Good to know. Looks like that's the w...
By sbm74 , 42 minutes ago
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RE: Help me keep the faith with my air source heat pump installation
But presumably leaving the clips, visible in the photo,...
By JamesPa , 2 hours ago
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Good day everyone. I'm new here and have a few question...
By Edin67 , 3 hours ago
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RE: Boxt Heat Pump Installation Experience
Welcome to the forums. Was there any formal in-person...
By Mars , 5 hours ago
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RE: Say hello and introduce yourself
@transparent Morning. Just put a lengthy post on the AS...
By sbm74 , 6 hours ago
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RE: Big Changes Coming to Our Heat Pump System
@old_scientist 3. Some pipe work is ...
By GrahamF , 6 hours ago
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RE: MCS certificate SCOP vs real-world performance
That may be contributing to lower than expected SCOP. ...
By JamesPa , 16 hours ago
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RE: Mitsu PAR-WT60R Wireless Controller - options
How it does it's job is something of a mystery although...
By Abernyte , 23 hours ago
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RE: Powerwall 3 or Myenergi or something else?
Yes I was thinking of outdoor, IP65 batteries with buil...
By Temperature_Gradient , 1 day ago
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@jamespa Thanks. Yeah any adjustments Ive made at pr...
By cliffhanger , 1 day ago
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RE: How to choose Towel Rails for an ASHP
@rob-nezard yes absolutely. Here is the link and a pho...
By GrahamF , 3 days ago
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@mixergy Thanks for the update, I would appreciate some...
By bontwoody , 3 days ago
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RE: Is Your Broadband Router the Weak Link in Your High-Tech Home?
Unfortunately I'm not that well connected 😂 ...
By Scalextrix , 3 days ago
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RE: A Customer's Lessons Learnt from a Heat Pump Installation in a Large House
It is interesting to see what our new Grant Aerona 290 ...
By GrahamF , 3 days ago
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RE: Midea ASHP – how to set weather compensation
I noticed that too and thought the same thing, but then...
By cathodeRay , 4 days ago
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RE: Ya can’t win! It is S*d’s Law!
@old_scientist If IOF is still running next late spring...
By Toodles , 4 days ago
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RE: Electricity price predictions
Those of you on Agile will do well tomorrow; there are ...
By Toodles , 4 days ago
