Last seen: Sep 12, 2025
@diymax will do. I'll send an email to their team and cc you using the email address you used to register on this forums. I'll do that tomorrow mornin...
Spot on! Who is your consumer code? Hopefully it's HIES.
@chrislay I finally have full clarity on the subject. MCS and NAPIT (including all other certification bodies) are useless in the complaint process.
@tworivers could you please give us an update or where you are now? Also, can you please tell me if it was RECC or HIES that was your consumer code?
@suzyq this is the definitive video on describing the complaints procedure:
I suspect @allyfish might be able to shed some light on this.
WiFi networking can be a real challenge, especially in older Victorian properties that were never designed with modern connectivity in mind. Selfish V...
@odd_lion, yes, I can arrange that. I will send you an email today (to the email you registered your account with).
@wreckguru can’t say I disagree with your assessment and choices. Just for clarity in light in light of this article and journey, did Octopus ever giv...
@wreckguru so the actual heat pump is not sited near a door or window?
Looking for the perfect stocking filler this Christmas? From Zero to Heat Pump Hero is just the thing for new or future heat pump owners! 🎄Giv...
@wreckguru where was the heat pump finally installed, as in the final location?
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Funny story Graham, when I started looking to ...
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RE: Buffers, hot water and cooling
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RE: Failing heat pump system - seeking thoughts on a rebuild
I realise im overdue an update on my situation. first...
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RE: Replacing Worcester oil boiler with an ASHP
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RE: Heat Pump SCOPs – The Truth Might Not Be What You Think
@scalextrix Name plate capacity
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