Last seen: Aug 16, 2025
@marvinator80, fingers crossed for a seamless install.
@richardpool, NIBE’s senior management in the UK have replied to me saying, “This customer has made contact with us directly and we are in the process...
Almost every heat pump in the UK is MCS "approved" and makes it onto their register, so if in fact the entire range has an inherent fault, it should v...
@Jeff, I forgot to provide feedback. There's been no way for me to determine whether the masonry paint has worked or not because we've done loads of s...
@richardpool, have you flagged this with MCS? Also, what are your installers saying? Have they just walked away? I fully agree that being without h...
There have been some horror stories across the newspapers where people that have paid their £55 per month maintenance and service fee have been withou...
@Steven, welcome to the forums. Feel free to start a new topic relating to your heat pump, where you can share your experiences and performance.
@richardpool, I'll get in touch with NIBE and see what they say about this? They've always come across as an aboveboard company, so I'm surprised that...
@richardpool, welcome to the forums. Could you please be more specific, what model NIBE heat pump have you installed? Have NIBE confirmed to you that ...
Episode 2
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