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David999
@david999
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Honorable Member
Joined: Mar 24, 2024
Last seen: Feb 18, 2025
Topics: 8 / Replies: 294
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

Just spoke with fernox 20lt of HP15 is way too low and it’s not a mix, only protects to -15 and unsuitable in Scotland. I need the HP15c diluted to 40...

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@editor nearest representative.. I asked for their authorised agent for this area and was given this. I need them for the guarantee. Samsung are fai...

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@toodles got the samsung engineers out Monday, at the minute it’s costing me nearly 400 quid for the survey and diagnostics but without it I won’t kno...

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@toodles it’s a Frankie system toodles but a customer that’s switched on with help from you guys. They use fernox HP15 and put 20 litres into the sys...

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

Reason I’m getting the samsung engineer out recommended by samsung for my area.

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

I’m quite pleased with the pipes now though, they came out with a through the wall kit.

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

Once it’s drained again I will check that outside filter again but confident after another flush it will be fine. I watched on utube one company power...

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@editor two days of replacing the pipes and insulation and when run up the rad valves are mixed up worse than before, so they need to return to drain...

1 year ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@transparent just had a barny with the engineers regarding my bonding. They have left the 6mm from consumer to kitchen in the loft and not connected b...

1 year ago
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