Freezing and expensive - our heat pump experience so far
@editor If you remember, I have been expounding on the need for an ombudsman for some time and a more robust Trading Standards, as that is where the client turns first.
To be honest, I feel that MCS is a bit too lightweight to be in control of this and we need to 'beef up' FGas.
We cannot absolve the End User for using unqualified suppliers and installers and a stronger message has to be put across from MCS and Trust mark, spending some of the vasts sums they get from the industry. The use of unqualified is a carry over from the Gas industry of old.
There is also a lack of warranty paperwork not being handed down from the manufacturers to the Client, a common occurence.
@bobbt9866, I do remember you speaking to us about the need for an ombudsman and I think it's well overdue. The MCS, while useful, do not seem to be "aggressive" enough in helping to resolve installation issues, whether they're installed by MCS or non-MCS accredited installers.
It also appears that there is no movement for an ombudsman body to be formed, so with each passing month there may be more and more botched installations that will have to be rectified down the line.
Interesting about the warranties not been handed down either.
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
Follow our sustainability journey at My Home Farm: https://myhomefarm.co.uk
@editor First they need to establish a need and these failures, and they are few, need to get more profile. One failure is more than enough, of course.
I would suggest that the problem is between the supplier and the End User with the former not giving a service and the End user not knowing where to turn.
I get many stories of great heating engineers losing work after doing the surveys and the design because they were 'too dear' and the order being placed for a cheaper price and we know the end result.
In one of the cases I had to deal with it was the builder that made the decision to build ECO Homes but install the kit using unskilled heat pump installers (being polite). A decision was made between them on sizing etc. End Client left in the lurch.
'Luckily enough' this was a Monobloc so no fridge pipework failures to add to the scenario.
Until one of the Quangoes latches on to the need for proper regulation there will be more like these we have experienced.
- 25 Forums
- 1,444 Topics
- 30.2 K Posts
- 43 Online
- 1,225 Members
Join Us!
Latest Posts
-
RE: Is this a bad installation and is there something wrong with my Samsung heat pump?
Just an update, my installer has given me until Monday ...
By David999 , 2 hours ago
-
RE: Heat pump servicing & maintenance
My own personal opinion is that as long as you clear le...
By bontwoody , 2 hours ago
-
RE: Rate the quality of your heat pump design and installation
@retrorich It is very worrying that any of this should ...
By Toodles , 3 hours ago
-
RE: Spacing for roof fixing bolts ?
There is another consideration...but alas this doesn't ...
By Transparent , 7 hours ago
-
RE: Air source heat pumps and noise
Yes, but when they go wrong things get really sticky. D...
By Majordennisbloodnok , 8 hours ago
-
RE: No-code, plug-and-play monitoring for your heat pump
...except that's not how probabilities work. The chan...
By Majordennisbloodnok , 8 hours ago
-
RE: Noise problems with newly installed Samsung 8kW ASHP
Hi, Bit of an update. I bought a decibel meter and moni...
By Lokisam , 9 hours ago
-
RE: ASHP sizing - value of Heat Transfer Coefficient
@bontwoody I might add that the control wiring indicate...
By Toodles , 9 hours ago
-
RE: Incorrect Billing of Customers with a Smart Meter
I have provided them with a link to this discussion and...
By KoRWraith , 10 hours ago
-
RE: Are You Getting the Most Out of Your Renewable Energy?
As I mentioned, there are going to be some follow-up ar...
By Majordennisbloodnok , 10 hours ago
-
RE: Tell us about your Solar (PV) setup
Now, I know that this may be a little simplistic and pe...
By Toodles , 1 day ago
-
RE: Are Octopuses Slowing Consumer Adoption of Heat Pumps?
I find increasingly staggering that the MCS rules don't...
By JamesPa , 1 day ago
-
-
RE: Save the Energy Save the World using Daikin Altherma 3 operation mode and schedules settings.
Hello Mevl, I won't be able to answer all your question...
By HCas , 1 day ago
-
I have been watching, with interest, the rebuild and re...
By iantelescope , 2 days ago
-
RE: Making best use of Agile with a battery and ASHP
On the subject of automating battery charging schedules...
By jamesw , 2 days ago
-
Safety update; RCBOs supplying inverters or storage batteries
BEAMA have issued a safety update (March 2024) regardin...
By Transparent , 2 days ago
-
RE: Home energy storage & battery register
Hanchu ESS - Home-ESS-LV9.4K (9.4kWh)
By IRMartini , 3 days ago
-
RE: Insulation of flow and return Heat Pump piping
@dr_dongle I saw a YouTube presentation from one of ins...
By Toodles , 3 days ago
-
RE: Jokes and fun posts about heat pumps and renewables
@editor Oh Mars, just as I was becoming interested … To...
By Toodles , 3 days ago
Heat Pump Humour
Latest Topics
-
Heat pump servicing & maintenance
By casaheatpumps 3 hours ago
-
Spacing for roof fixing bolts ?
By heat-pump-newbie 3 days ago
-
ASHP sizing - value of Heat Transfer Coefficient
By jamesw 3 days ago
-
Incorrect Billing of Customers with a Smart Meter
By KoRWraith 6 days ago
-
Home energy storage & battery register
By Mars 6 days ago
-
Meter Readings - What are theses meters telling me?
By Potatoman 1 week ago
-
Have Octopus Energy discovered a way to Narnia?
By Davesoa 1 week ago