The Big Heat Pump Survey 2025 – Have Your Say & Shape the World of Renewable Heating

Heat Pump Survey 2025

Are you a heat pump owner? Have you faced challenges, seen savings or learned something valuable on your renewable heating journey? Your experience matters, and now’s your chance to make an impact on the future of heat pumps in the UK.

We’re launching The Big Heat Pump Survey 2025, and we need homeowners like you to share real-world insights. The goal? To gather the most comprehensive, homeowner-driven data on heat pump ownership, performance, costs and installer experiences – something we believe the industry desperately needs to hear.

Your privacy matters. All responses will remain strictly confidential and will only be used in an aggregated, anonymised format to compile our industry report. No individual data will be shared with third parties, manufacturers or installers. This survey is purely for research purposes to help improve the heat pump industry for homeowners like you.

Take the Survey Now

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1. Heat Pump Ownership & Experience

Type of system
Heat pump power output (in kW, check documentation/label).

2. Performance & Satisfaction

Selected Value: 0
Would you recommend a heat pump to others?

3. Running Costs & Efficiency

In kWh
If possible, just the electricity consumption for the heat pump.
How does your heat pump compare to your previous heating system in keeping your house warm and comfortable?
SCOP (Seasonal Coefficient of Performance) is the average COP over an entire heating season, accounting for varying outdoor temperatures. To calculate it: • Record your heat pump’s COP at different times of the year • Average these COP values to get the SCOP.

4. Installer & Support Feedback

Selected Value: 0
Did your installer provide adequate training/support?
Have you had any post-installation issues?

5. Homeowner & Tenant Demographics

Property type where you installed your heat pump
Selected Value: 0

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