Finding a good heat pump installer is genuinely hard. Not because there aren’t capable engineers out there (there are) but because the industry has grown faster than its quality controls. MCS certification tells you someone has passed an audit. It does not tell you whether they design systems properly, communicate honestly or leave a job the way they found it.

That is the problem we are trying to solve.

How the RHH Installer Network works

We have spent five years building Renewable Heating Hub into the UK’s most trusted independent resource for heat pump owners. Part of that work has been assembling a small network of installers. The network has two tiers.

RHH Vetted installers have passed our independent review process. That means verified reviews submitted directly to us by homeowners they have worked with, peer endorsements from other respected professionals in the renewable heating industry and a track record we have satisfied ourselves with over time. We do not vet every installer ourselves (we cannot physically inspect every job) but we have gone considerably further than any directory.

RHH Listed installers appear in our finder tool but have not been through the vetting process. They are included to ensure homeowners in areas without a vetted installer are not left without options. A listed installer may be excellent. We simply have not yet verified that independently. Treat a listed recommendation as a starting point, not an endorsement.

In both cases, and we want to be completely clear about this, you must do your own due diligence. Always get multiple quotes. Ask for references from recent jobs. Ask specifically how they will approach your heat loss calculation and overall system design. Trust your instincts in how they communicate. No referral (from us or anyone else) is a substitute for your own judgement.

And you can always ask more questions on the forums to get a sanity check.

Use our free installer finder

Enter your postcode in the tool below. We will show you the nearest RHH Vetted installer first, followed by listed options if relevant, followed by a link to request a quote through our partner Stiebel Eltron’s approved installer network as a further option. If we do not have coverage in your area yet, the Stiebel Eltron route is the most reliable alternative we can point you toward.

Why we do not list hundreds of installers

Every directory in this space lists as many installers as possible. We take the opposite view. A smaller network where we can stand behind the names is more useful to a homeowner making a £10,000+ decision than a database of strangers sorted by postcode proximity.

A note on the Stiebel Eltron partnership

We have a referral agreement with Stiebel Eltron which means we receive a fee for introductions that result in an installation. We are telling you this because we think you should know. It does not change our editorial position on their products and it does not mean we recommend them above alternatives. It means that when we have no vetted installer in your area, their approved network is a route we are comfortable pointing you toward.

Disclaimer: Renewable Heating Hub connects homeowners with installers in good faith based on verified referrals, homeowner feedback and peer endorsements at the time of listing. We cannot inspect installations, guarantee workmanship or accept liability for the outcome of any project. Always obtain multiple quotes, check references and satisfy yourself of an installer’s suitability before proceeding. Renewable Heating Hub accepts no liability for any issues, damages or losses arising from any installation or project undertaken by any installer featured in this network. We have a dedicated forum thread to discussing installers here.