Find a heat pump installer built on more than a star rating
Most installer ratings capture how someone felt on the day they left a review. We’ve built something that goes considerably further than that. Search by postcode to find installers from the RHH directory, with our own Confidence Score used as an additional trust signal.
Why we built this differently
The thing that has always bothered us about how heat pump installers are rated online — Google, Trustpilot, Checkatrade, take your pick — is that the rating almost always reflects how someone felt on the day they left it. Usually shortly after the install, when everything is fresh and the installer has just nailed the handover. That is the moment you capture. Not the heat loss calculation. Not whether the proposal was accurate. Not the quality or timeliness of the work itself. And certainly not the call six months later when the house is cold and nobody is picking up.
Rating a heat pump installer on a single snapshot in time is not a measure of quality. It is a measure of goodwill at the finish line.
We have had thousands of conversations in our forums about what actually makes a good installation. The answer is always the same — it is never one thing. It is how an installer behaves across the whole journey, from the first email to the support call in January when the system is not performing as it should.
So that is what we have tried to build. A finder that draws on our own leads and direct homeowner interactions rather than a star rating someone typed into a box. The methodology is entirely ours. We are not publishing the scoring model and we are not disclosing the criteria to installers. That is intentional — and we believe it is the most honest attempt at this problem anyone in this sector has made.
Search by postcode
We match your postcode to installers covering your area from the Renewable Heating Hub directory.
Vetted installers first
Installers known and vetted by Renewable Heating Hub are prioritised above listed installers and partner options.
Contact directly
You choose whether to send an enquiry. Renewable Heating Hub receives a copy so we can monitor the quality of the process.
Renewable Heating Hub Confidence Score
The Confidence Score is not a star rating. It is not Trustpilot-style reviewing. It is an internal RHH trust signal built from verified homeowner feedback, enquiry behaviour, response patterns and project outcome data gathered through our own platform. It reflects the full homeowner journey — not a single moment at the end of it. Written reviews and individual comments are not displayed publicly.
How to use this finder
Every directory in this space tries to list as many installers as possible. We take the opposite view. A smaller network where we can apply judgement, gather verified homeowner feedback and monitor outcomes across the full project lifecycle is more useful to a homeowner making a £12,000 decision than a database of strangers sorted only by postcode proximity.
Vetted and listed installers
Renewable Heating Hub Vetted installers have been through our own review process. That may include verified homeowner feedback, peer endorsement, professional reputation and evidence gathered over time through the Renewable Heating Hub community and Installer Finder.
Listed installers appear in the finder but have not yet been through the same level of Renewable Heating Hub review. A listed installer may be excellent. It simply means we have not yet built the same evidence record around them.
Your own checks still matter
The finder is intended to give homeowners a stronger starting point, not a guarantee. Always obtain more than one quote, ask for recent references and question how each installer will approach heat loss, emitter sizing, flow temperatures, controls and system design.
If something feels unclear, rushed or over-promised, pause. Our forums have thousands of experienced homeowners and installers who can help you sense-check a quote or a system design before you commit. Use them.
Commercial transparency
Renewable Heating Hub may receive referral fees from selected partners where an introduction results in a project. Where this applies, it does not change our editorial position and it does not mean we recommend one product, brand or route above all others.
Important disclaimer: Renewable Heating Hub connects homeowners with installers in good faith based on the information, feedback and signals available to us at the time. The Confidence Score and installer tiers are guidance only. They are not a guarantee of workmanship, performance, price, availability or project outcome.
Renewable Heating Hub cannot inspect every installation, supervise projects or accept responsibility for the work of any installer listed in this finder. You remain responsible for carrying out your own due diligence before proceeding.
Renewable Heating Hub accepts no liability for any issue, damage, loss, dispute, cost or consequence arising from an installation, quotation, contract or project undertaken by any installer or partner featured in this tool.
You can discuss installers and ask questions in the forums here: Renewable Heating Hub forums.
No direct directory match yet
Our installer network is still growing. You can still use the partner options below or contact Renewable Heating Hub if you would like guidance on how to assess quotes.
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[…] I now understand why good installers are constantly balancing theory with reality. They aren’t “forgetting the maths,” nor are they blindly obeying it. They are interpreting it, through experience, judgement and, sometimes, creative compromise. The best installers have a feel for a building, a sense of how it will behave in extreme weather, an intuition for where the pinch points are, which parts of the design matter most, and where you can safely flex. That only comes from doing it. It does not come from any online course, no matter how good the teaching. These are the installers that we are trying to find on a daily basis so that they can be added to our recommended installer list. […]