You’ve probably always just called an installer to fit a boiler in the past, letting them choose the brand. So why would you do things differently with a heat pump? At STIEBEL ELTRON we believe that there is an opportunity to get a better result if you involve a manufacturer early in the process and we actively encourage you to contact us to discuss your project. Here are a few reasons why:
No costs and fast response for early project planning
Most heat pump systems in this country are being installed for the first time, so there is a learning curve for the homeowner in terms of what is needed, how heat pumps work best and what costs are.
We are always very happy to see projects from early in the planning phase. We can give you idea of the equipment you will need and the space required, potential running costs and cost savings so that you know if the sums add up and it is worth progressing. We can also help you understand things like noise levels and where potential sites for the heat pump might be so you even tweak building plans for the best results before they are approved.
We know what works with our products
Manufacturers have seen every kind of project and tested every solution before.
No one has been involved in more heat pump projects than the people who make them. At STIEBEL ELTRON we’ve been making heat pumps for 50 years and have worked with thousands upon thousands of installers across the globe on countless installations and our technical teams are a repository for all that knowledge and experience. We’ve designed systems for every quirk of climate and location, every type of building age and fabric. We’ll see potential opportunities and pitfalls in your project that others might not and can help installers with things that are rare, unusual or new to them.
We will help you choose an installer who is trained and trusted and who is working closely with us
We have a national network of installers who have our confidence. Projects where installers work closely with us are far more likely to be correctly installed, high performing and have fewer problems – so it is in you interest to ensure that your installer has a close relationship with us. Going through us to find your installer helps guarantee that. We are going to point you to our best partners to choose between; the ones who give our brand a good name by doing work that scores highly for end customer satisfaction.
It helps secure your system for long term support
Having more than one business that knows your project helps ensure the knowledge about how your system was designed and built is recorded for future reference if, for example, your installer retires. Also, not all installers offer maintenance or ongoing support, whilst manufacturers typically do. Having us involved early means a seamless transition to aftercare if your installer won’t be handling that.
Want to know more?
Request free ebook on writing a brief for a renewable heating system
Send STIEBEL ELTRON your plans to request a free specification for your project
This guest post was written by John Felgate, Managing Director of STIEBEL ELTRON UK.
