Vote for the Best Heat Pump Brand in the UK – 2027 Edition

Vote for the Best Heat Pump Brand in the UK – 2027 Edition

We’re opening the doors again for the UK’s most important heat pump vote. This is your chance, as a real homeowner living with a real system, to shape the 2027 Best Heat Pump Brand rankings based on what actually matters: day-to-day experience, not marketing claims or lab results.

Because here’s the reality, heat pumps aren’t judged on install day. They’re judged over months and years of living with them. Through winter cold snaps, rising electricity prices, defrost cycles, noise at night and those moments when something goes wrong and you need support.

That’s the experience we’re capturing.

We’re asking homeowners across the UK to vote based on six core areas that define whether a system is a success or a regret: Ease of use, reliability, running costs, noise, support and overall satisfaction.

Last year’s results revealed something the industry can’t ignore: there are clear differences between brands when you look beyond spec sheets, especially around support, usability and long-term satisfaction. Some brands consistently delivered solid, dependable experiences. Others… less so. And that’s exactly why this vote matters.

Your input doesn’t just inform other homeowners, it sends a signal to manufacturers and installers about what’s working, what isn’t and where the industry needs to improve.

If you’ve got a heat pump installed in your home, your experience (good or bad) is incredibly valuable. Make it count.

Cast your vote now and help shape the 2027 Best Heat Pump Brand rankings.

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Please provide your details below.

Selected Value: 0
How easy is it to use your heat pump with its original built-in controls: app, unit display or remote? Please do not include any third-party controllers (Homely, Havenwise, etc.). If you switched to a third-party controller because the original was poor, score the built-in controls accordingly: 1 (Very poor) – 10 (Excellent)
Selected Value: 0
How reliable has the system been since installation? Think about faults, error codes or repeated callouts: 1 (Very poor) – 10 (Excellent)
Selected Value: 0
Roughly how do your energy costs compare to your previous heating system? 1 (Far worse) – 10 (Much better)
Selected Value: 0
How would you rate the outdoor unit’s noise level? 1 (Too loud) – 10 (So quiet you barely notice it)
Selected Value: 0
If you can, rate any noise you hear indoors from your heat pump: 1 (Uncomfortably loud) – 10 (No noticeable noise)
Selected Value: 0
If you’ve dealt directly with the manufacturer (before or after buying), how helpful were they? Think about speed, clarity and willingness to help: 1 (Very poor) – 10 (Excellent)
Selected Value: 0
Would you choose the same brand again based on your real experience? 1 (No) – 10 (Yes, definitely)
Anything else you’d like to share about your experience?

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