Are you a heat pump owner? Have you faced challenges, seen savings or learned something valuable on your renewable heating journey? Your experience matters, and now’s your chance to make an impact on the future of heat pumps in the UK.
We’re launching The Big Heat Pump Survey 2025, and we need homeowners like you to share real-world insights. The goal? To gather the most comprehensive, homeowner-driven data on heat pump ownership, performance, costs and installer experiences – something we believe the industry desperately needs to hear.
Your privacy matters. All responses remain strictly confidential and are only ever used in an aggregated, anonymised format to compile this report. No personally identifiable information is shared with third parties, manufacturers or installers. The final report is designed to highlight trends and averages only. No individual data is for sale or publication. By taking part, you consent for your anonymised answers to be used for research and to inform Renewable Heating Hub’s published insights and paid industry reports.
I started this, put I the make and size, hit return, in order to answer the next question and got a pup-up of “thanks for doing the survey”.
A bit premature methinks?
Question 3 doesn’t take account of people who were all electric e.g. storage heaters before the installation of a heat pump.
Section 3 seems to only apply to retrofit , offering little scope to factor in new builds.
Most installers dont understand the drop in COP at low temperatures. They need to fit a HP around 40% larger than the calculated heat loss of the building to avoid unhappy customers