The Big Heat Pump Survey 2025 – Have Your Say & Shape the World of Renewable Heating

Are you a heat pump owner? Have you faced challenges, seen savings or learned something valuable on your renewable heating journey? Your experience matters, and now’s your chance to make an impact on the future of heat pumps in the UK.

We’re launching The Big Heat Pump Survey 2025, and we need homeowners like you to share real-world insights. The goal? To gather the most comprehensive, homeowner-driven data on heat pump ownership, performance, costs and installer experiences – something we believe the industry desperately needs to hear.

Your privacy matters. All responses will remain strictly confidential and will only be used in an aggregated, anonymised format to compile our industry report. No individual data will be shared with third parties, manufacturers or installers. This survey is purely for research purposes to help improve the heat pump industry for homeowners like you.

Take the Survey Now

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Judith
23 days ago

I started this, put I the make and size, hit return, in order to answer the next question and got a pup-up of “thanks for doing the survey”.
A bit premature methinks?

Lizzie
21 days ago

Question 3 doesn’t take account of people who were all electric e.g. storage heaters before the installation of a heat pump.

ohdearism
20 days ago

Section 3 seems to only apply to retrofit , offering little scope to factor in new builds.

martin
18 days ago

Most installers dont understand the drop in COP at low temperatures. They need to fit a HP around 40% larger than the calculated heat loss of the building to avoid unhappy customers