Installing a heat pump isn’t just a technical upgrade – it’s a whole-home experience. In this episode of Homeowners Q&A, we’ve gathered top installers to explore how homeowners can minimise disruption during installation, from design to delivery.
Many UK homeowners are increasingly concerned about what actually happens when a heat pump is installed. Do they need to dig trenches? Will they be without hot water? Can their garden survive the upheaval? This conversation answers all of that and more.
Guests Liam Knowles, Harry Cockburn and Lee Brown bring a wealth of installation experience to the table. They explore how proper planning and open communication between homeowner and installer can reduce mess, confusion and costly mistakes. From garden prep and base-laying to pipework planning and delivery logistics, this episode unpacks what it really takes to ensure a smooth experience.
Inside the home, we discuss how homeowners can prepare different rooms, clear floors, and set expectations with their installation teams. And the advice doesn’t stop at what to move or protect. Our guests explain how to keep the lines of communication open throughout the job. Be available, check in daily and don’t be afraid to ask questions.
The key takeaway? A good installer will walk you through everything: placement, pipework, delivery timelines, hot water downtime and more. If you’re not getting that level of guidance, it may be time to rethink your installer.
So whether you’re retrofitting an older property or building a new one, this episode is your roadmap to stress-free installation. It’s not just about avoiding mess… it’s about getting your system right the first time.
Sponsored by IMS Heat Pumps → https://www.imsheatpumps.co.uk