This page outlines the terms on which you may use the Renewable Heating Hub website (www.renewableheatinghub.co.uk), whether as a guest, registered user, or contributor. By using the site, you agree to comply with and be bound by these terms. If you do not agree with them, please do not use the site.
Access to the site
We provide access to this site on a temporary basis and may change, withdraw, or suspend any part of it without notice. We are not liable if the site is unavailable at any time or for any reason.
If you create an account or are assigned login details, you must treat that information as confidential and not share it with others. We reserve the right to disable access at our discretion if we believe you have breached these terms.
You are responsible for ensuring that anyone accessing the site through your internet connection understands and follows these terms.
Acceptable use
You agree to use the site only for lawful purposes. You must not:
- Use the site to break any laws or regulations
- Post or share any defamatory, obscene, offensive, or unlawful content
- Upload or transmit any harmful code, malware, or spam
- Attempt to gain unauthorised access to the site, its servers, or other systems
- Reproduce, copy, or resell any part of the site without permission
Forums, comments and interactivity
Where the site offers interactive features — including forums, messaging, commenting or AI-based help (e.g. Wattson) — the following applies:
- Contributions must be respectful, accurate, and lawful
- You must not impersonate others or mislead
- Do not share personal or financial details publicly or via private messaging
- We do not guarantee accuracy of user-generated content
- We reserve the right to moderate, edit, or remove content that breaches these terms
- Children under the age of 16 are not permitted to use interactive features
Community and data use
By submitting content or interacting with the site (including using Wattson or posting in forums), you grant Renewable Heating Hub permission to use anonymised versions of your contributions in editorial content, reports, research summaries, and other public-facing materials. We will never share your identifiable personal information without explicit permission.
We may use anonymised forum posts and chatbot interactions to improve the quality and relevance of our services.
Intellectual property
All content on the site, unless otherwise stated, is owned by Renewable Heating Hub or its content creators. You may view, download or print content for personal use, but you must not republish, reproduce or modify material without permission.
If you share content from the site, credit the source clearly and do not imply any endorsement or association unless explicitly agreed with us.
External links and content
The site may contain links to external websites. These are provided for your convenience, but we are not responsible for their content or availability. We do not endorse third-party websites or take responsibility for any damage or loss resulting from their use.
Disclaimer
The views expressed on the site — including articles, forum posts, and podcast content — are those of the individual authors and contributors. They are offered for information, insight and discussion and should not be taken as professional advice. Always consult a certified expert before making decisions based on content from this site.
We are not liable for any misunderstandings, errors, omissions, or losses resulting from reliance on site content.
Cookies and Google services
This site uses cookies to enhance user experience, personalise content, and support advertising. Some cookies are provided by Google and may track activity or personalise ads. You can manage your cookie preferences via the consent banner when visiting the site.
For more detail, please refer to our Privacy Policy.
Changes to these terms
We may update these Terms of Use at any time. Continued use of the site after changes have been posted constitutes your acceptance of those changes. We recommend checking this page regularly to stay informed.
Legal jurisdiction
These terms are governed by English law. Any disputes arising from your use of the site will fall under the exclusive jurisdiction of the courts of England and Wales.