HIES - Renewable Heating Hub

MCS Certification: A Badge That No Longer Means Anything

MarsMay 30, 202530 May 20250

Homeowners are being misled! For years, consumers have been told by campaigns, energy suppliers and industry bodies to only engage MCS (Microgeneration Certification Scheme) certified installers when commissioning renewable heating

The Hypocrisy of Heat Pump Homeowner Complaints

MarsAug 5, 20245 August 20242

When facing issues with heat pump installations, UK homeowners are directed to lodge complaints with organisations like the Microgeneration Certification Scheme (MCS) and various consumer codes (RECC, HIES). Having monitored

HIES and GivEnergy team up to protect consumers

MarsOct 3, 20233 October 20230

HIES and GivEnergy have joined forces to assist consumers facing challenges due to their solar and battery installer’s inability to complete the installation, resulting from the installer ceasing to trade.